Description
The Progress MOVEit Support Standard - 1 Year - Service is an essential investment for organizations looking to enhance the reliability and efficiency of their file transfer operations. With a commitment to maximizing performance and minimizing downtime, this support service provides peace of mind and expert assistance right when you need it. Whether you're managing sensitive data or ensuring compliance, the MOVEit Support Standard is designed to protect your investment and support your business objectives.
- Comprehensive Technical Support: Enjoy access to a dedicated team of technical experts who are ready to assist you with any issues you may encounter. Our phone support ensures you receive timely guidance to resolve your problems efficiently.
- 1-Year Service Duration: The support service is valid for a full year, providing you with ongoing assistance and support for your MOVEit solutions. This extended access guarantees maximum efficiency and helps you achieve precise results throughout the year.
- 10 x 5 Availability: Our standard support covers 10 hours a day, 5 days a week, ensuring that you have reliable assistance during your business hours. This availability ensures that you can maintain productive operations without interruptions.
- Investment Protection: By opting for the MOVEit Support Standard service, you protect your investment against potential risks and challenges, enhancing the overall reliability of your file transfer solutions.
- Increased Reliability and Performance: By utilizing our support services, you can increase the reliability and performance of your MOVEit solutions, allowing your organization to operate smoothly and effectively.
Technical Details
- Service Type: Technical Support
- Service Duration: 1 Year
- Support Hours: 10 x 5 (10 hours a day, 5 days a week)
- Support Method: Phone Support
How to Install
To take advantage of the Progress MOVEit Support Standard, follow these simple steps:
- Purchase the Progress MOVEit Support Standard - 1 Year - Service through your preferred vendor.
- After completing the purchase, you will receive a confirmation email with your service details and support contact information.
- Keep the provided service contract handy for reference and reach out to our support team as needed via the provided phone number.
- Ensure that your MOVEit solutions are up to date and configured properly to take full advantage of the support services.
Frequently Asked Questions
1. What is included in the Progress MOVEit Support Standard service?
The service includes comprehensive technical support via phone, access to our technical experts, and ongoing assistance for one full year.
2. Can I extend my support service beyond one year?
Yes, you can renew your Progress MOVEit Support Standard service before the expiration of your current plan to continue receiving support and assistance.
3. What hours is the support available?
Support is available for 10 hours a day, 5 days a week, during standard business hours.
4. How do I contact support if I have an issue?
Simply call the support phone number provided in your service confirmation email to speak with our technical support team.
5. Is this support service applicable for all MOVEit products?
This support service applies specifically to the Progress MOVEit solutions. Please refer to your service agreement for details on eligible products.
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