Description
The Progress MOVEit Support Standard service is designed to provide users with comprehensive technical support and assurance for their MOVEit solutions. With a commitment to reliable service delivery, this support package ensures you have the resources you need to maintain optimal efficiency in your operations. Enjoy the benefits of expert guidance and peace of mind knowing that you're backed by a professional support team available to assist you when you need it most.
- Comprehensive Technical Support: Access expert assistance with your MOVEit software, ensuring that any issues are resolved quickly and efficiently.
- 10 x 5 Phone Support: Enjoy five days a week of direct phone support, allowing you to communicate with specialists who can help you navigate any challenges that arise.
- 1 Year Service Duration: Benefit from an entire year of dedicated support, which provides peace of mind and ensures consistent service coverage for your MOVEit solutions.
- Peace of Mind: With reliable technical support readily available, you can focus on your core business operations without the stress of unresolved technical issues.
- Dependable Efficiency: The MOVEit Support Standard service is designed to uphold the efficiency of your operations, allowing you to achieve accurate results every time.
Technical Details of the Product
- Service Type: MOVEit Support Standard
- Service Duration: 1 Year
- Support Availability: 10 x 5 (Monday to Friday)
- Contact Method: Phone support
- Target Audience: MOVEit users requiring technical assistance
How to Install
To activate your Progress MOVEit Support Standard service, follow these simple steps:
- Purchase your service package through the official website or authorized reseller.
- Receive your service confirmation and detailed instructions via email.
- Contact the support team using the provided phone number to register your service.
- Ensure you have your MOVEit account details ready for verification.
- Start utilizing your support benefits immediately once your registration is confirmed.
Frequently Asked Questions
What is included in the MOVEit Support Standard service?
The MOVEit Support Standard service includes 10 x 5 phone support from technical experts, access to troubleshooting resources, and assistance with software updates and optimizations.
How do I contact support?
Support can be reached via the dedicated phone number provided in your service confirmation email. Be sure to have your account details on hand for a more efficient service experience.
What happens after the one-year service period?
At the end of the one-year service period, you will have the option to renew your MOVEit Support Standard service for continued technical assistance.
Can I upgrade my support service?
Yes, you can upgrade your support service at any time. Please contact the sales team for more information on available upgrade options and pricing.
Is there a limit to the number of support requests I can make?
No, there is no limit to the number of support requests you can make during your service period. Our goal is to ensure you receive the help you need, whenever you need it.
Customer reviews
Showing - Of Reviews