Description
The Progress MOVEit Support Standard service ensures that your file transfer needs are met with professional assistance. With a commitment to providing reliable support for an entire year, this service is designed to handle all your technical issues swiftly and efficiently. Enjoy peace of mind knowing that expert help is just a phone call away, making it easier than ever to manage your file transfer solutions.
- Comprehensive Technical Support: Benefit from expert assistance for all your technical queries related to Progress MOVEit, ensuring that you can resolve issues quickly and efficiently.
- 10 x 5 Phone Support: Take advantage of our dedicated phone support service, available for 10 hours a day, 5 days a week, to help you troubleshoot and resolve any problems you encounter.
- 1 Year Service Duration: Enjoy an entire year's worth of dependable support, allowing you to focus on your business while we take care of your file transfer challenges.
- Timely Issue Resolution: With our knowledgeable support team, you can expect fast responses and prompt solutions to ensure minimal disruption to your operations.
- Maximized Dependability: Our commitment to providing accurate and reliable support means you can trust our service to keep your systems running smoothly throughout the year.
Technical Details of the Product
- Service Type: Standard Technical Support
- Support Hours: 10 hours per day, 5 days per week
- Duration: 1 Year
- Support Channels: Phone
How to Install
To begin utilizing the Progress MOVEit Support Standard service, simply purchase the service through our official website. Once your purchase is confirmed, you will receive instructions on how to activate your support package. Ensure you have your MOVEit product details ready for a smooth activation process. If you encounter any issues during activation, feel free to reach out to our customer service for immediate assistance.
Frequently Asked Questions
1. What does the Progress MOVEit Support Standard service include?
The service includes comprehensive technical support for all MOVEit-related queries, with access to our 10 x 5 phone support for one full year.
2. How do I contact support?
You can contact our support team via the dedicated phone number provided upon the activation of your service.
3. What happens after the one-year support period ends?
You will have the option to renew your support package for another year to continue receiving expert assistance.
4. Is there a limit to the number of support requests I can make?
No, you can submit as many support requests as needed within the support hours provided.
5. Can I upgrade my support package?
Yes, you can upgrade your support package at any time by contacting our sales team for more information.
Customer reviews
Showing - Of Reviews