Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard is an essential service designed for businesses that rely on efficient and secure file transfer solutions. With a focus on maximizing productivity and delivering timely results, this one-year support plan ensures that you have the resources necessary to tackle any challenges that may arise in your file management processes. Enjoy peace of mind knowing that expert support is just a call away!

• Comprehensive Phone Support: Our dedicated phone support service provides immediate assistance to resolve any technical issues you may encounter. Get expert help when you need it most.
• 10 x 5 Availability: With support available five days a week, you can count on our team to be there during business hours to help maintain your operations and minimize downtime.
• 1-Year Service Duration: This support plan offers a full year of coverage, ensuring that you stay productive throughout the year and have the necessary resources to address any issues as they arise.
• Peace of Mind: With the Progress MOVEit Support Standard service, you can focus on your core business activities knowing that expert support is readily available, enhancing your confidence in results.
• Maximized Productivity: Our support service is designed to minimize disruptions, allowing your team to work efficiently and effectively without worrying about file transfer complications.

Technical Details of Progress MOVEit Support Standard

- Service Type: Technical Support
- Service Duration: 1 Year
- Support Availability: 10 x 5 (Monday to Friday)
- Contact Method: Phone Support
- Suitable for: All Progress MOVEit users

How to Install Progress MOVEit Support Standard

1. Purchase the Progress MOVEit Support Standard service through the official website or authorized reseller.
2. Once your purchase is confirmed, you will receive an activation code via email.
3. Log in to your Progress MOVEit account and navigate to the support section.
4. Enter the activation code to activate your one-year support service.
5. After activation, you will have access to the phone support service and can start enjoying uninterrupted assistance.

Frequently Asked Questions

Q: What does the Progress MOVEit Support Standard cover?
A: The support covers technical issues related to the Progress MOVEit file transfer solutions, including troubleshooting, configuration assistance, and more.

Q: How can I contact support?
A: You can contact the support team via phone during business hours for immediate assistance with your file transfer needs.

Q: Is there a limit to the number of support calls I can make?
A: No, there is no limit to the number of support calls you can make during the service duration.

Q: Can I renew my support service after one year?
A: Yes, you can renew your Progress MOVEit Support Standard service at the end of the one-year period to continue receiving support.

Q: Does this support plan include software updates?
A: The Progress MOVEit Support Standard primarily focuses on technical assistance. Software updates may be included as part of a different service plan.