Progress MOVEit Support Standard - 1 Year - Service

Progress MOVEit Support Standard is an essential service designed to enhance your MOVEit system's performance and reliability. With this one-year service plan, you can ensure that your operations remain seamless and efficient throughout the year, backed by expert technical support. This service provides businesses with peace of mind, knowing that help is just a phone call away, making it an invaluable asset for your organization.

• Comprehensive Technical Support: Gain access to specialized technical assistance from experts well-versed in MOVEit technology. Available 10 hours a day, 5 days a week, you can rely on their expertise whenever you need it.
• Predictable Cost Structure: With the Progress MOVEit Support Standard service, plan your budget effectively without the worry of unexpected expenses related to technical support, ensuring a predictable total cost of ownership.
• Enhanced System Maintenance: Benefit from regular updates and proactive support that keeps your MOVEit system optimally maintained. This service helps identify potential issues before they escalate into significant problems, ensuring smooth operations.
• Peace of Mind: With phone support readily available, enjoy the confidence that comes with knowing that expert assistance is just a call away, ready to help with any technical challenges that may arise.
• One-Year Coverage: This service provides a full year of dedicated support, ensuring maximum efficiency and precision in your operations, allowing your business to stay ahead of potential challenges.

Technical Details of Progress MOVEit Support Standard

• Service Duration: 1 Year
• Support Hours: 10 hours a day, 5 days a week
• Type of Support: Phone Support
• Focus: Technical assistance for MOVEit system maintenance and troubleshooting
• Service Level: Standard

How to Install

Activating your Progress MOVEit Support Standard service is simple. Follow these steps:

1. Purchase the service through your designated vendor or directly via Progress.
2. Upon completing your purchase, you will receive an activation code via email.
3. Log into your MOVEit account and navigate to the support section to enter your activation code.
4. Confirm your details and complete the registration process to start enjoying your support benefits.
5. If you encounter any issues during the installation process, please contact our support team for assistance.

Frequently Asked Questions

• What types of issues can I contact support for? You can contact support for any technical issues related to your MOVEit system, including installation problems, software updates, and troubleshooting.
• Is there a limitation on the number of support calls I can make? No, there is no limit on the number of support calls you can make during your service period. We are here to help you resolve any issues as they arise.
• Can I upgrade my support plan? Yes, you can upgrade your support plan at any time. Please contact your vendor or Progress representative for options and pricing.
• What happens when my one-year service period ends? At the end of your service period, you will have the option to renew your support plan for another year to continue receiving assistance.
• How quickly can I expect a response to my support request? Our team is dedicated to providing timely assistance. Most inquiries receive a response within one business day.