Progress MOVEit Support Standard - 2 Year - Service

The Progress MOVEit Support Standard - 2 Year - Service is designed to provide exceptional technical support, ensuring that your investment in MOVEit is protected and optimized for reliability. With a comprehensive service plan lasting two years, you can focus on your business operations while we handle any technical issues that may arise. Experience enhanced performance and peace of mind with our extensive support services tailored for your needs.

• Comprehensive Phone Support: Enjoy direct access to expert support via phone, ensuring that any issues or questions you have regarding MOVEit are promptly addressed, minimizing downtime and disruption to your workflow.
• Extended Service Duration: With a two-year service commitment, you gain peace of mind knowing that you are covered for an extended period, allowing for consistent operation and support without the need to frequently renew services.
• Technical Expertise: Benefit from access to a team of experienced professionals who specialize in MOVEit products. Their knowledge will help you navigate any challenges and leverage the software to its full potential.
• Investment Protection: The Progress MOVEit Support Standard service is designed to protect your investment by ensuring that your MOVEit system runs efficiently. This translates into increased reliability and performance, adding value to your operations.
• Increased Operational Efficiency: With reliable support readily available, you can enhance your organizational efficiency, enabling your team to focus on core business functions without the burden of managing technical issues alone.

Technical Details of Product

• Service Type: Technical Support
• Support Availability: 10 x 5 (10 hours a day, 5 days a week)
• Service Duration: 2 Years
• Primary Support Method: Phone
• Target Audience: Businesses utilizing MOVEit for secure file transfer and management

How to Install

To activate your Progress MOVEit Support Standard - 2 Year - Service, please follow these steps:

1. Purchase the service through our official website or authorized reseller.
2. You will receive a confirmation email containing your service activation details.
3. Log in to your MOVEit account and navigate to the support section.
4. Enter your service activation code as provided in your confirmation email.
5. Once activated, you will have immediate access to the phone support services.

Frequently Asked Questions

What does the Progress MOVEit Support Standard cover?

This support service provides comprehensive technical assistance, including troubleshooting, product updates, and general guidance on using MOVEit effectively.

Is there a limit to the number of support calls I can make?

No, there is no limit to the number of support calls you can make during the service duration. We encourage you to reach out whenever you need assistance.

Can I renew my service after the two-year period?

Yes, you will have the option to renew your Progress MOVEit Support Standard service before it expires, ensuring uninterrupted support.

What if I need support outside of standard hours?

This service is available during business hours (10 x 5). For after-hours support, additional options may be available for purchase.

How do I contact support?

You can contact support via the phone number provided in your service confirmation email or through the support section of your MOVEit account.