Progress MOVEit Support Standard - 2 Year - Service

The Progress MOVEit Support Standard for a duration of 2 years is an essential service designed to provide users with unmatched technical support and reliability for their MOVEit investment. This service enhances operational efficiency, minimizes downtime, and ensures you have the assistance necessary to manage your file transfer processes effectively. With a focus on maximizing the value of your MOVEit solution, this support service is a must-have for businesses looking to maintain a competitive edge.

• Extended Service Duration: Enjoy peace of mind with 2 years of dedicated support, ensuring that your MOVEit experience is both smooth and efficient.
• 10 x 5 Technical Support: Benefit from expert assistance available 10 hours a day, five days a week. Our knowledgeable support team is ready to help you resolve any issues quickly.
• Investment Protection: This support service safeguards your investment in MOVEit by providing essential resources to keep your operations running seamlessly.
• Enhanced Reliability: With our MOVEit Support, you can expect increased reliability in your file transfer operations, allowing your business to operate without interruptions.
• Problem Resolution: Gain access to phone support to quickly resolve problems as they arise, ensuring your team can focus on what they do best without unnecessary delays.

Technical Details of the Product

• Product Name: Progress MOVEit Support Standard
• Service Duration: 2 Years
• Support Hours: 10 hours a day, 5 days a week
• Support Type: Technical Phone Support
• Focus: Reliability and Investment Protection

How to Install

To take advantage of the Progress MOVEit Support Standard, simply follow these steps:

1. Purchase the MOVEit Support Standard service through the official website or authorized reseller.
2. Receive your activation confirmation and access details via email.
3. Log into your MOVEit account and navigate to the support section.
4. Follow the prompts to activate your support service and familiarize yourself with the available resources.
5. If you encounter any issues or require assistance, don't hesitate to contact our support team using the provided phone support option.

Frequently Asked Questions

• What does the Progress MOVEit Support Standard include? The service includes 10 x 5 technical phone support, providing you access to expert assistance for two years. This ensures that any challenges you face can be resolved promptly.
• Can I renew my MOVEit Support Standard after the two years? Yes, you can renew your support service upon expiration. We will inform you in advance regarding renewal options to ensure uninterrupted service.
• Is there a limit to the number of support calls I can make? No, there is no limit to the number of support calls you can make during the support period. Our goal is to provide you with the help you need when you need it.
• How quickly can I expect a response from the support team? Our support team strives to respond to all inquiries as quickly as possible, typically within 1 business day. For urgent issues, please indicate the urgency when you contact us.
• Is the phone support available on weekends? Standard phone support is available during business hours, Monday through Friday. For support outside these hours, please consult our online resources or submit a ticket for assistance.