Progress MOVEit Support Standard - 2 Year - Service

Enhance your digital experience with the Progress MOVEit Support Standard – a comprehensive 2-year service designed to provide expert assistance and resolution for all your technical issues. With a commitment to reliability and superior performance, this support service is tailored to meet the needs of businesses looking for uninterrupted service and expert guidance.

• Reliable Technical Support: Enjoy peace of mind with access to professional technical support that ensures your MOVEit service runs smoothly. Our experts are available to assist you in resolving any issues that may arise.
• 10 x 5 Phone Support: With our 10 x 5 phone support service, you can reach our support team during business hours, ensuring that help is only a phone call away when you need it most.
• Prolonged Service Duration: This 2-year service duration guarantees that you will have consistent assistance and support over an extended period, helping you focus on your business operations without interruptions.
• Accurate Problem Resolution: Our experienced support team is dedicated to providing accurate and efficient solutions, minimizing downtime and ensuring that your systems are always operational.
• Comprehensive Coverage: The Progress MOVEit Support Standard covers a wide range of technical issues, making it a versatile choice for businesses requiring dependable support across various scenarios.

Technical Details of the Product

• Service Type: Standard Support
• Duration: 2 Years
• Support Hours: 10 x 5 (Business Days)
• Support Medium: Phone Support
• Eligible Products: MOVEit Solutions

How to Install

To get started with Progress MOVEit Support Standard, simply follow these steps:

1. Purchase the MOVEit Support Standard package through your preferred vendor or directly from Progress.
2. Upon purchase, you will receive confirmation and details on how to access your support services.
3. Activate your support service by following the instructions provided in the confirmation email.
4. Keep your purchase information handy to expedite the support process whenever you need assistance.
5. Contact our support team via phone during business hours for any technical inquiries or issues.

Frequently Asked Questions

1. What is included in the Progress MOVEit Support Standard service?

The service includes technical support, phone support during business hours, and assistance with a wide range of technical issues related to MOVEit solutions.

2. How can I contact support?

You can contact our support team via phone during the designated business hours of 10 x 5, ensuring prompt attention to your queries.

3. Is this support service renewable?

Yes, the Progress MOVEit Support Standard service can be renewed at the end of the 2-year period to continue receiving support.

4. Can I upgrade my support service?

Yes, you may contact our sales team to discuss upgrading your support package if you require additional features or extended support hours.

5. What if I encounter issues outside of business hours?

For issues that arise outside of business hours, you may leave a message or submit a support ticket, and our team will respond promptly during the next business day.