Progress MOVEit Support Standard - 2 Year - Service

The Progress MOVEit Support Standard - 2 Year - Service provides businesses with essential technical support to ensure seamless operations and optimal productivity. This comprehensive support package offers peace of mind, allowing you to focus on your core business activities while ensuring that your MOVEit software runs smoothly. With this service, you can expect timely assistance to handle any challenges that may arise, maintaining your confidence in achieving reliable results.

• Comprehensive Phone Support: Enjoy dedicated phone support to assist with any technical issues that may arise, ensuring you receive immediate assistance when needed.
• Extended Two-Year Coverage: With a two-year service duration, gain the peace of mind that comes from knowing you have reliable support for an extended period, allowing for maximum productivity.
• Expert Technical Assistance: Access to a team of technical experts who understand the intricacies of MOVEit, helping you troubleshoot problems effectively and efficiently.
• Timely Updates and Patches: Stay current with regular software updates and patches, ensuring your MOVEit system is always operating at its best.
• Enhance Operational Efficiency: Reduce downtime and maintain smooth operations, allowing your business to focus on delivering results without interruptions.

Technical Details of the Product

• Service Type: Standard Support
• Duration: 2 Years
• Support Hours: 10 x 5 (Monday to Friday)
• Support Channels: Phone and Email
• Priority Response: High

How to Install

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard - 2 Year - Service package.
2. You will receive a confirmation email with your support activation details.
3. Log in to your MOVEit account and navigate to the support section.
4. Enter the activation code provided in the confirmation email.
5. Once activated, you can begin utilizing the support services by contacting the support team during business hours.

Frequently Asked Questions

1. What does the 2-Year Support Service include?

The 2-Year Support Service includes comprehensive phone and email support, timely updates, and patches for your MOVEit software.

2. What are the support hours?

Support is available 10 x 5, Monday to Friday, ensuring you have access to assistance during standard business hours.

3. How do I contact support?

You can contact support via phone or email, as provided in your activation confirmation.

4. Can I renew my support service after two years?

Yes, you can renew your service before the expiration date to ensure continued support for your MOVEit software.

5. Is there a limit to the number of support requests I can make?

No, there is no limit on the number of support requests within the service period; we are here to help you with any issues you may face.