Progress MOVEit Support Standard - 2 Year - Service

The Progress MOVEit Support Standard - 2 Year - Service is designed to offer comprehensive assistance and reassurance to users of the MOVEit software. With a commitment to delivering exceptional support, this service is essential for organizations relying on MOVEit for secure file transfer and management. By choosing this service, you can ensure optimal performance and enhanced productivity for your business operations.

• Comprehensive Technical Support: Enjoy 10 x 5 technical support that covers all your MOVEit needs. Our knowledgeable support team is available to address any issues or questions you may have, providing expert guidance to resolve them quickly.
• Peace of Mind: With a two-year service duration, you can rest easy knowing you have a reliable support system in place. This extended coverage ensures that any potential hiccups along the way can be swiftly managed, reducing downtime and keeping your operations running smoothly.
• Effective Communication: The phone support service allows for real-time assistance, enabling you to handle any mishaps as they arise. This direct line to our experts helps you get back on track without delay.
• Maximize Efficiency: The MOVEit Support Standard is crafted to ensure maximum operational efficiency. Our expert team assists you in optimizing your use of MOVEit, ensuring you get the most out of this powerful tool.
• Enhanced User Confidence: With access to dedicated technical support, users can confidently implement and manage their MOVEit software, knowing that help is just a call away whenever they need it.

Technical Details of Product

• Service Duration: 2 Years
• Support Availability: 10 x 5 (Monday to Friday)
• Support Channels: Phone support
• Target Audience: Organizations utilizing MOVEit for secure file transfers
• Key Benefit: Comprehensive support to enhance user experience and operational efficiency

How to Install

To get started with the Progress MOVEit Support Standard, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard service through our authorized distributor or website.
2. Once your purchase is confirmed, you will receive an email with your support service details, including your support contact information.
3. Set up your MOVEit software if you haven't done so already, and ensure it is fully operational.
4. In case of any technical challenges, use the provided phone support number to reach our dedicated support team for immediate assistance.

Frequently Asked Questions

What is included in the Progress MOVEit Support Standard?

The service includes 10 x 5 technical support via phone, allowing you to get assistance with any issues or questions regarding your MOVEit software.

How long is the support service valid for?

The Progress MOVEit Support Standard lasts for two years from the date of purchase.

Can I renew my support service?

Yes, you can renew your support service before it expires to continue receiving uninterrupted support.

Is there any additional training available?

While the standard support covers technical issues, additional training sessions may be available for a separate fee. Please contact our sales team for more details.

What should I do if I encounter a critical issue outside of support hours?

We recommend documenting the issue and contacting our support team as soon as they are available during support hours for assistance.