Progress MOVEit Support Standard - 3 Year - Service

Introducing the Progress MOVEit Support Standard - 3 Year - Service, designed to provide you with unparalleled support and peace of mind for your MOVEit solutions. This comprehensive support service ensures that your file transfer processes are optimized, secure, and running smoothly for a full three years. With dedicated phone support and an extensive range of features, you can confidently rely on MOVEit to enhance your business operations.

• 10 x 5 Technical Support: Get expert assistance from our knowledgeable support team during business hours, ensuring quick resolutions to any issues that may arise.
• Peace of Mind: With a 3-year duration, this support package guarantees that you can operate with confidence, knowing that expert assistance is just a phone call away.
• Optimized Performance: Our support service helps maintain the efficiency and precision of your MOVEit installations, allowing your file transfers to run seamlessly.
• Guaranteed Response Times: Benefit from our commitment to rapid response times, minimizing downtime and keeping your operations on track.
• Proactive Monitoring: Enjoy proactive monitoring and maintenance options that provide early alerts to potential issues, preserving the integrity of your file transfer processes.

Technical Details of Product

- Service Duration: 3 Years
- Support Type: 10 x 5 Technical Support
- Coverage: Phone support included
- Priority Service: High-priority response for urgent issues
- Proactive Maintenance: Available for optimal performance

How to Install

Installing the Progress MOVEit Support Standard service is straightforward. Follow these simple steps:

1. Purchase the MOVEit Support Standard package through our website or authorized distributor.
2. Receive your confirmation email with the activation details.
3. Contact our support team via the provided phone number to activate your service.
4. Begin enjoying uninterrupted support for the next three years!

Frequently Asked Questions

Q1: What does the 10 x 5 support mean?
A1: The 10 x 5 support means that you have access to technical assistance for 10 hours a day, 5 days a week.

Q2: Can I upgrade to a higher level of support?
A2: Yes, you can upgrade your support plan. Please contact our sales team for options.

Q3: Is there a limit to the number of support calls I can make?
A3: No, there is no limit to the number of support calls, ensuring you receive assistance whenever you need it.

Q4: What if I need help outside of the 10 x 5 hours?
A4: For support outside of business hours, we offer premium support options that can be purchased separately.

Q5: How does proactive monitoring work?
A5: Proactive monitoring allows our team to keep an eye on your systems and alert you to potential issues before they become critical.