Progress MOVEit Support Standard - 3 Year - Service

The Progress MOVEit Support Standard - 3 Year - Service is designed to provide comprehensive technical support to keep your MOVEit systems running smoothly and efficiently. This service ensures that your organization never faces downtime due to technical issues, empowering your team with the tools necessary for seamless operations. With a predictable total cost of ownership, you can budget effectively while enjoying peace of mind knowing that expert help is just a phone call away.

• Comprehensive Support: Experience the assurance of 10 x 5 phone support service designed to address your technical challenges promptly.
• Maximize Productivity: The 3-year service duration guarantees proactive problem resolution, allowing your team to focus on their core tasks without interruptions.
• Predictable Costs: Enjoy a predictable total cost of ownership, making it easy to manage your budget while benefiting from premium technical support.
• Peace of Mind: With dependable support services, you can rest easy knowing that expert assistance is readily available whenever you need it.
• Timely Results: The MOVEit Support Standard ensures that you receive timely responses to your inquiries, facilitating swift solutions and uninterrupted workflow.

Technical Details of Product

• Service Duration: 3 Years
• Support Availability: 10 x 5 phone support
• Service Type: Technical Support
• Product Compatibility: MOVEit systems
• Response Time: Fast response to technical inquiries

How to Install

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard - 3 Year - Service package.
2. Receive your service activation details via email.
3. Contact the support team using the provided phone number during support hours.
4. Explain your technical needs or issues to the support representative.
5. Begin enjoying uninterrupted access to expert technical support for the duration of your service.

Frequently Asked Questions

• What is covered under the MOVEit Support Standard?

  The service covers technical support for MOVEit systems, including troubleshooting, system maintenance, and assistance with software updates.

• How do I reach customer support?

  You can reach customer support through the dedicated phone number provided in your activation email during the 10 x 5 support hours.

• Can I upgrade my support plan?

  Yes, customers can inquire about upgrading their support plans by contacting the support team.

• Is there a guarantee for response times?

  Yes, the MOVEit Support Standard is designed to provide quick responses to ensure minimal disruption to your operations.

• What happens after the 3-year period?

  At the end of the 3-year period, you can choose to renew your support plan for continued service and support.