Progress MOVEit Support Standard - 3 Year - Service

The Progress MOVEit Support Standard - 3 Year - Service is designed to provide you with unparalleled technical support for your MOVEit software. With this comprehensive support plan, you can have complete peace of mind, knowing that expert help is just a phone call away. It allows you to optimize your file transfer and management operations and ensures that you achieve precise results consistently.

• Comprehensive Technical Support: Enjoy 10 hours a day, 5 days a week of dedicated support from experienced professionals who are ready to assist you with any technical challenges you may face.
• Extended Service Duration: With a 3-year service plan, you can ensure that your MOVEit software continues to operate at maximum efficiency without interruptions.
• Quick Response Time: The support service is designed to handle any mishaps swiftly, minimizing downtime and ensuring that your operations run smoothly.
• Proactive Maintenance: Gain access to regular updates and maintenance checks, ensuring that your MOVEit system remains current and secure against vulnerabilities.
• Expert Guidance: Benefit from the knowledge and expertise of MOVEit professionals who can guide you through complex configurations and customizations tailored to your business needs.

Technical Details of Product

• Service Type: Technical Support
• Support Hours: 10 x 5
• Service Duration: 3 Years
• Availability: Phone support
• Target Audience: Enterprises using MOVEit software

How to Install

To start using the Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard - 3 Year - Service through an authorized distributor or directly from Progress.
2. Receive confirmation and activation details from Progress.
3. Keep the contact information for the support team handy for any immediate assistance needed.
4. Ensure that your MOVEit software is up-to-date to take full advantage of the support services offered.
5. If any issues arise, reach out to the support team using the provided contact methods for prompt resolution.

Frequently Asked Questions

• What is included in the Progress MOVEit Support Standard - 3 Year - Service?

  This service includes technical support for your MOVEit software, regular updates, and proactive maintenance to ensure optimal performance.

• How do I contact support?

  You can contact technical support via the phone number provided upon your service activation.

• What are the support hours?

  Support is available 10 hours a day, 5 days a week, ensuring assistance is readily accessible when you need it.

• Can I upgrade my support plan?

  Yes, you can discuss upgrading options with your Progress representative at any time during your service duration.

• Is there a limit to the number of support requests I can make?

  There is no limit to the number of support requests you can make within the service hours; we are here to help!