Progress MOVEit Support Standard - 3 Year - Service

The Progress MOVEit Support Standard - 3 Year - Service is designed to provide unwavering technical support for your MOVEit environment. With this service, you can enjoy the confidence and peace of mind that comes with knowing that expert assistance is just a phone call away. The comprehensive support ensures that you achieve optimal performance from your MOVEit solutions over an extended period.

• Extended Support Duration: Enjoy three full years of dependable support, guaranteeing that you have access to expert assistance whenever you need it.
• 10 x 5 Phone Support: Benefit from a robust phone support service available for 10 hours a day, 5 days a week, ensuring timely resolution of your technical issues.
• Expert Technical Assistance: Rely on a team of experienced technicians who are well-versed in MOVEit software, ready to assist with any questions or challenges you encounter.
• Peace of Mind: With the Progress MOVEit Support Standard, you can focus on your core business operations while we take care of your technical needs, ensuring uninterrupted service delivery.
• Regular Updates and Maintenance: Stay ahead with regular updates and maintenance support, optimizing your MOVEit performance and security throughout the service duration.

Technical Details of the Product

• Product Type: Technical Support Service
• Service Duration: 3 Years
• Support Coverage: Phone support available for 10 hours a day, 5 days a week
• Service Scope: Technical troubleshooting, software updates, and maintenance
• Support Contact: Dedicated support team reachable via phone

How to Install

To activate your Progress MOVEit Support Standard service:

1. Purchase the Progress MOVEit Support Standard - 3 Year - Service through the authorized vendor.
2. Upon purchase, you will receive a confirmation email containing your service activation details.
3. Follow the instructions in the email to complete the activation process, which may include verifying your MOVEit product details.
4. Once activated, you can start using the phone support services immediately during the designated hours.

Frequently Asked Questions

• What is included in the Progress MOVEit Support Standard service?
  The service includes 3 years of technical support, access to phone support for 10 hours a day, 5 days a week, and regular updates and maintenance for your MOVEit software.
• How do I contact support?
  Support can be reached via the dedicated phone number provided in your service activation email.
• What happens after the 3-year service period?
  At the end of the service period, you will have the option to renew your support service for continued assistance.
• Is there support available on weekends?
  The standard service provides support during business days (Monday to Friday) for 10 hours a day. Weekend support may be available under different service plans.
• What should I do if I encounter a technical issue?
  If you encounter a technical issue, simply contact the support team using the provided phone number, and they will assist you in resolving the problem promptly.