Progress MOVEit Support Standard - Service

The Progress MOVEit Support Standard - Service is designed to offer essential technical support that safeguards your investment while enhancing the overall value of your operational efficiency. With a focus on reliability and responsiveness, this service ensures that your MOVEit environment runs smoothly, enabling your business to operate without interruptions.

• Enhanced Reliability: With Progress MOVEit Support Standard, you can rest assured knowing that your investment is protected. The service is tailored to increase the reliability of your MOVEit solutions, ensuring they perform optimally at all times.
• Dependable Phone Support: The support service includes a dedicated phone support component that provides you with dependable assistance whenever you need it. Your inquiries and issues can be addressed promptly, giving you peace of mind.
• Timely Response Times: With a guaranteed response time of just 1 hour, your support inquiries will be addressed quickly. This expedited service ensures that you can complete tasks in a timely manner, boosting your overall productivity.
• Peace of Mind: Knowing that expert support is available at your fingertips allows you to focus on your core business activities. The Progress MOVEit Support Standard mitigates potential risks, thereby enhancing your operational confidence.
• Value-Added Experience: By utilizing the Progress MOVEit Support Standard, you not only protect your investment but also experience a significant enhancement in the value of your MOVEit software. The support service is designed to maximize your software's potential.

Technical Details of Product

• Service Type: Technical Support
• Response Time: 1 Hour Phone Support
• Availability: 24/7 Assistance
• Support Channels: Phone, Email, Online Resources
• Target Audience: Businesses using Progress MOVEit solutions

How to Install

The installation of Progress MOVEit Support Standard - Service is straightforward. Begin by purchasing the service through the official Progress website or authorized reseller. Once acquired, you will receive confirmation of your service plan, including instructions on how to access phone support and other resources. Make sure to keep your service contract details accessible for future reference.

Frequently Asked Questions

• What is included in the Progress MOVEit Support Standard - Service?

  The service includes 24/7 technical support, a guaranteed 1-hour response time for phone inquiries, and access to online resources and documentation.

• How quickly can I expect a response to my support inquiry?

  You can expect a response within 1 hour for any phone support inquiries, ensuring timely assistance and issue resolution.

• Is the support available globally?

  Yes, Progress MOVEit Support Standard - Service is available to businesses worldwide, providing global coverage for your technical support needs.

• Can I upgrade my support plan?

  Yes, you can upgrade your support plan at any time. Contact your Progress representative for details on available options and enhancements.

• What do I do if I encounter a critical issue outside of normal business hours?

  With 24/7 support, you can reach out to the Progress MOVEit support team anytime for immediate assistance, even during off-peak hours.