Progress Service Agreement - Renewal - 2 Year - Service

The Progress Service Agreement - Renewal - 2 Year - Service is your key to ensuring that your organization's technology operates at peak efficiency. This comprehensive support and maintenance agreement is crafted to meet your business needs, providing peace of mind as you navigate through your operations. With a focus on reliability, predictable costs, and expert technical support, this service agreement enables you to concentrate on growing your business without the stress of system downtime or unexpected expenses.

• Comprehensive Coverage: Enjoy extensive support, including phone assistance, to tackle any technical issues efficiently, ensuring your operations run smoothly.
• Predictable Costs: Experience the benefits of a predictable total cost of ownership without hidden fees, enabling effective budgeting for your business.
• Optimized Maintenance: The 2-Year service period guarantees consistent maintenance of your systems, minimizing downtime and ensuring optimal performance.
• Expert Technical Support: Our dedicated team provides support during business hours, quickly resolving issues to minimize disruption to your daily operations.
• Dependable Results: Count on the Progress Service Agreement for accurate results and high performance from your systems for the entirety of the service duration.

Technical Details of the Product

This service agreement encompasses support for standard software and systems, which includes access to updates and enhancements throughout the contract period. The agreement is valid for 2 years and provides 9 x 5 technical support, ensuring that assistance is readily available during regular business hours.

How to Install

To install your Progress Service Agreement, follow these simple steps:

1. Purchase the Progress Service Agreement - Renewal - 2 Year - Service online or through your authorized provider.
2. Upon confirmation of your purchase, expect an email with detailed information regarding your agreement.
3. Review the service agreement terms to verify that your systems are eligible and covered.
4. Contact our support team to register your systems under the service agreement.
5. Begin enjoying uninterrupted support and maintenance for the duration of your agreement.

Frequently Asked Questions

• What is covered under the Progress Service Agreement? The service agreement covers technical support, software updates, and system maintenance throughout the 2-year contract.
• What hours is the technical support available? Technical support operates from 9 AM to 5 PM during business days.
• How do I renew my service agreement? You will receive a notification before your current agreement expires, guiding you through the renewal process.
• Is there a limit to the number of support calls I can make? There is no limit on support calls; our priority is to keep your systems running smoothly.
• Can I transfer my service agreement to another system or organization? Transferring the service agreement may be feasible under certain conditions. Please reach out to our support team for more details.