Progress WhatsUp Gold Log Management + 1 Year Service Agreement — License — 500 New Device

Elevate your IT operations with Progress WhatsUp Gold Log Management, now bundled with a 1-year Service Agreement and a license for 500 new devices. This comprehensive solution combines intelligent log ingestion, centralized storage, and powerful analytics to transform raw log data into actionable insights. Built for network operations centers, security teams, and IT administrators, this offering helps you monitor, alert, and report across your entire environment from a single pane of glass. With WhatsUp Gold’s Log Management, you’ll rapidly identify issues, investigate incidents with context-rich logs, and demonstrate compliance through auditable retention and reporting. The 1-year service agreement ensures you stay current with updates, receive expert assistance, and benefit from a knowledge base that grows with your deployment. Whether you’re scaling out to hundreds of devices or seeking a more proactive approach to incident response, this license package is designed to simplify management while delivering enterprise-grade visibility into your logs.

• Scalable per-device licensing: This package provides a license for 500 new devices, enabling you to expand log collection as your network grows without friction or renegotiation. The per-device approach gives IT teams predictable costs and straightforward scalability.
• Centralized log management: Ingest, normalize, and index logs from diverse sources—network gear, servers, applications, and security appliances—into a single, searchable repository. Save time with fast queries, predefined dashboards, and intuitive filtering.
• Advanced analytics and alerting: Turn logs into actionable insights with real-time dashboards, correlation rules, and proactive alerts. Detect anomalies, track security events, and shorten mean time to detection (MTTD) and MTTR through contextual investigations.
• Compliance-ready retention and reporting: Define retention policies, generate audit-ready reports, and satisfy regulatory requirements for log collection and data integrity. Tamper-evident logging and tamper-resistant exports help support audits and governance.
• Seamless integration with Progress WhatsUp Gold: Unify log data with performance monitoring and topology views for a holistic view of the network. Streamlined workflows empower operators to correlate events, pinpoint root causes, and take faster corrective actions.

Technical Details of Progress WhatsUp Gold Log Management + 1 Year Service Agreement - License - 500 New Device

• License type: Per-Device License for Log Management, enabling coverage for up to 500 new devices in the environment.
• Service agreement: 1-year comprehensive Service Agreement included, covering product updates, support access, and documentation updates during the term.
• Product scope: Log Management module integrated with Progress WhatsUp Gold for consolidated log ingestion, indexing, search, and analytics alongside core monitoring capabilities.
• Delivery method: Electronic license delivery with activation through the Progress licensing portal and/or license key management as part of the platform.
• Deployment context: Designed for use with Progress WhatsUp Gold deployments, suitable for on-premises or other supported configurations as defined by Progress documentation.
• Support coverage: Standard support and product documentation access are included for the duration of the service term, with options for renewal and entitlement upgrades beyond 500 devices as your environment expands.
• Update access: During the 1-year term, you receive updates and feature enhancements released for the Log Management module, ensuring compatibility with evolving log sources and security practices.
• Platform compatibility: Intended to operate within the WhatsUp Gold ecosystem; verify the exact compatibility matrix in the Progress product compatibility guide for your specific release cycle.

How to Install Progress WhatsUp Gold Log Management

• Prepare your environment: Confirm your Progress WhatsUp Gold instance is running a supported version and that you have an active 500-device license for Log Management. Review your network and security policies to permit log collection from diverse sources.
• Apply the license: Access the Progress licensing portal and apply the 500-device Log Management license. Ensure the activation completes successfully and that the license status shows as active within WhatsUp Gold.
• Enable the Log Management module: In the WhatsUp Gold interface, enable the Log Management feature set and configure the module to recognize your log sources, including devices, servers, and security appliances.
• Configure data sources and ingestion: Add log sources and set up collectors, parsers, and normalization rules. Connect to syslog, Windows Event Logs, SNMP traps, and other supported protocols to centralize data for indexing.
• Set retention, dashboards, and alerts: Define retention windows, index schemas, and search policies. Create dashboards that align with your operations and establish alerts for critical events, security incidents, and performance anomalies.
• Validate and optimize: Run end-to-end validation by producing sample searches, verifying alert triggers, and confirming that logs are accessible across the team. Fine-tune parsers and correlation rules to minimize false positives.

Frequently asked questions

• Q: What does the 1-year service agreement include?
• A: The 1-year service agreement provides access to product updates, standard technical support, and current documentation for the Log Management module, helping you stay aligned with evolving features and best practices.
• Q: How many devices are covered by this license?
• A: The license covers up to 500 new devices for log ingestion and management within Progress WhatsUp Gold.
• Q: Can I increase the device count beyond 500?
• A: Yes. Additional licenses are available to expand coverage beyond 500 devices. Contact your Progress sales or licensing partner to discuss options and pricing.
• Q: Is professional installation included?
• A: Installation guidance and onboarding steps are provided to help your team configure log sources and retention policies. For complex deployments, professional services can be engaged as needed.
• Q: What happens at the end of the term?
• A: Renewal options are typically available to extend the service agreement and maintain ongoing updates and support. Renewal terms and pricing should be discussed with your Progress representative.