Quantum StorageCare Bronze Support Plan - 1 Year - Service

The Quantum StorageCare Bronze Support Plan is your ultimate solution for ensuring seamless performance and reliability in your storage systems. Designed specifically for businesses that demand consistent support and maintenance, this plan offers a comprehensive array of services that keeps your operations running smoothly all year long. With features such as on-site assistance, parts and labor coverage, and flexible service hours, the Bronze Support Plan is the perfect choice for organizations looking to enhance their IT support strategy.

• On-site Support: Experience prompt and convenient on-site assistance that allows for immediate resolution of any technical issues. This minimizes downtime and helps maintain operational efficiency, ensuring your storage systems are always performing at their best.
• Comprehensive Coverage: The Bronze Support Plan includes both parts and labor, providing reliable maintenance that keeps your storage systems in top working condition. By leveraging this plan, you can focus on your core business activities without worrying about unexpected repair costs.
• Flexible Service Hours: With 9 x 5 service availability, you can schedule maintenance and support during business hours that best suit your operational needs. This flexibility ensures that you can receive support when you need it most.
• Next Business Day Response: The plan guarantees a next business day service response time. This means that you can quickly address and resolve any technical issues, significantly minimizing disruptions to your workflow and maintaining productivity.
• Year-Long Commitment: Enjoy peace of mind with a service duration of 1 year, ensuring your storage systems are supported and maintained consistently. This long-term commitment translates to maximum productivity and timely results throughout the year.

Technical Details of the Quantum StorageCare Bronze Support Plan

• Service Type: On-site support
• Service Availability: 9 x 5
• Response Time: Next Business Day
• Coverage: Parts and Labor included
• Duration: 1 Year

How to Install the Quantum StorageCare Bronze Support Plan

Installing the Quantum StorageCare Bronze Support Plan is a straightforward process. Follow these steps to ensure you receive the comprehensive support you need:

1. Purchase the Quantum StorageCare Bronze Support Plan through your preferred vendor or directly from Quantum.
2. Receive confirmation of your purchase and service activation details via email.
3. Contact Quantum support to schedule your initial service setup and on-site consultation.
4. Provide any necessary access to your storage systems for the technician during the scheduled visit.
5. Enjoy seamless support and maintenance as outlined in the plan’s features.

Frequently Asked Questions

• What is included in the Quantum StorageCare Bronze Support Plan? The plan includes on-site support, parts and labor coverage, 9 x 5 service availability, and next business day response time for any service needs.
• How quickly can I expect a technician on-site? With the next business day response time, you can expect a technician to arrive at your location within one business day after you report an issue.
• Is the plan renewable? Yes, the Quantum StorageCare Bronze Support Plan can be renewed for additional service periods as needed.
• Can I customize the support plan according to my needs? While the Bronze Support Plan has set features, additional services may be available upon request to better fit your specific requirements.
• How do I contact support if I need help? You can contact Quantum’s support team via phone or email, which will be provided to you after you purchase the support plan.