Quantum StorageCare Bronze Support Plan - Extended Service - 1 Year - Service

The Quantum StorageCare Bronze Support Plan is an extended service plan designed to enhance the reliability and efficiency of your Quantum storage solutions. With our comprehensive 1-year service plan, you can have peace of mind knowing that your investment is protected. This plan includes on-site maintenance, parts, and labor, ensuring that you can address any issues that may arise quickly and efficiently. Below are the key features and benefits that make the Quantum StorageCare Bronze Support Plan a must-have for professionals seeking to maximize the performance of their storage systems.

• Comprehensive Coverage: The Bronze Support Plan offers extensive protection, including on-site maintenance and support, covering both parts and labor, ensuring that your storage solutions operate smoothly.
• Next Business Day Service: Enjoy the convenience of 9 x 5 next business day service. This means that you can expect a technician on-site to resolve any issues within the shortest time possible, minimizing downtime and maximizing productivity.
• Increased Reliability: By opting for the Bronze Support Plan, you protect your investment and enhance the reliability of your storage systems. This plan ensures that your equipment is maintained to the highest standards, reducing the risk of unexpected failures.
• Hands-On Approach: Our physical service subtype emphasizes a hands-on approach to problem-solving, which allows for quick resolutions and prevents disruptions to your workflow. This proactive method promotes increased productivity and efficiency in your operations.
• Peace of Mind: With the knowledge that you have a dedicated support plan in place, you can focus on your projects without the constant worry of potential equipment failures. Enjoy the confidence that comes with having professional support readily available.

Technical Details of the Quantum StorageCare Bronze Support Plan

• Service Duration: 1 Year
• Service Type: On-site Maintenance
• Availability: 9 x 5 Next Business Day
• Service Characteristics: Parts and Labor included
• Physical Service Subtype: Increased productivity with hands-on support

How to Install

To activate your Quantum StorageCare Bronze Support Plan, simply follow these steps:

1. Purchase the Bronze Support Plan along with your Quantum storage solution.
2. Upon receiving confirmation of your purchase, you will receive an email with your service plan details.
3. Input your product's serial number and register your service plan on the Quantum customer portal.
4. Once registered, you can start enjoying the benefits of the Bronze Support Plan, including access to on-site support and maintenance.

Frequently Asked Questions

1. What does the Quantum StorageCare Bronze Support Plan cover?

The Bronze Support Plan covers on-site maintenance, parts, and labor for your Quantum storage solutions, ensuring quick and efficient service when you need it most.

2. How quickly can I expect service under the Bronze Support Plan?

With our 9 x 5 next business day service, you can expect a technician to arrive on-site to resolve any issues within one business day.

3. Is there a limit to the number of service calls I can make?

No, there is no limit to the number of service calls you can make during the 1-year period of the Bronze Support Plan. We are here to support you whenever you need assistance.

4. Can I upgrade my support plan after purchasing the Bronze Support Plan?

Yes, customers have the option to upgrade to a higher-level support plan at any time. Please contact our customer support team for more details on how to upgrade.

5. How do I contact support for assistance?

You can reach our support team via the Quantum customer portal or by calling our dedicated support hotline, which is available during business hours.