Quantum StorageCare Bronze Support Plan - Extended Service (Renewal) - 1 Year - Service

The Quantum StorageCare Bronze Support Plan - Extended Service (Renewal) - 1 Year - Service is designed to keep your storage systems running smoothly and efficiently. This plan provides comprehensive support that ensures you can focus on your core business activities while we take care of the technical aspects of your equipment. With a commitment to maintenance and service excellence, the Bronze Support Plan is your dependable partner for optimal storage performance.

• Predictable Total Cost of Ownership: The Quantum StorageCare Bronze Support Plan offers a clear and manageable cost structure, allowing you to budget effectively for your support needs without unexpected expenses.
• Convenient On-site Support: Receive valuable support right at your doorstep, eliminating the need for travel and ensuring that assistance is available when you need it most.
• Reliable Physical Service: This service guarantees better reliability, significantly reducing downtime and ensuring maximum productivity for your operations.
• Parts and Labor Coverage: With comprehensive parts and labor service characteristics, you can minimize inventory costs and ensure dependable service without the worry of hidden charges.
• Timely Service Availability: The plan offers 9 x 5 service availability, providing flexible support that aligns with your operational requirements and scheduling preferences.

Technical Details of Product

• Service Type: Extended Service (Renewal)
• Service Duration: 1 Year
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Service Includes: On-site maintenance, parts, and labor

How to Install

To install the Quantum StorageCare Bronze Support Plan, simply purchase the plan online or through your authorized Quantum representative. Once your purchase is confirmed, you will receive a confirmation email with all necessary details, including your service agreement and contact information for support. No additional installation is required, as this plan is designed to seamlessly integrate with your existing storage solutions.

Frequently Asked Questions

1. What does the Bronze Support Plan cover?
The Bronze Support Plan provides comprehensive on-site maintenance, covering both parts and labor to ensure your storage system operates efficiently.

2. How quickly can I expect service after I request support?
You can expect Next Business Day service response time, ensuring that you receive timely assistance whenever you need it.

3. Is there a limit to the number of service calls I can make?
There is no limit to the number of service calls you can make within the coverage duration of your plan, as long as they are related to the maintenance of your storage system.

4. Can I upgrade my support plan in the future?
Yes, you can upgrade your support plan at any time. Please contact your Quantum representative for more information on available options.

5. What if I need support outside the standard service hours?
The Bronze Support Plan offers support during standard business hours (9 x 5). For emergency support after hours, alternative support options may be available through other service plans.