Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service

The Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service is designed to provide comprehensive support and maintenance for your Quantum storage solutions. This service plan not only safeguards your investment but also enhances its reliability, ensuring that your systems operate at peak performance. With robust features and benefits, this support plan is ideal for businesses looking to maintain high operational standards.

• 9 x 5 x Next Business Day On-site Maintenance: Enjoy peace of mind with our dedicated support, available nine hours a day, five days a week. Receive on-site service the next business day, minimizing downtime and keeping your operations running smoothly.
• Comprehensive Parts and Labor Coverage: The Bronze Support Plan includes both parts and labor services, ensuring you receive reliable maintenance and prompt repairs without unexpected costs. This enhances usability and guarantees that your equipment is always in optimal condition.
• Physical Service Sub Type: This plan offers great flexibility in scheduling work hours, locations, and assignments. Our on-site experts are available to assist you based on your operational needs, providing maximum dependability and convenience.
• Expert Repair Service Included: Our highly skilled technicians are equipped to resolve any issues that may arise, ensuring you can conduct business without interruption. This expert support is a key advantage of the Bronze Support Plan.
• One Year of Extended Service: With a full year of service, you can be assured of ongoing support that enhances productivity and delivers timely results. This long-term commitment ensures that your systems remain functional and efficient.

Technical Details of Product

• Service Type: Bronze Support Plan
• Zone: Zone 1
• Service Duration: 1 Year
• Service Hours: 9 x 5
• Next Business Day On-site Maintenance
• Coverage: Parts and Labor

How to Install

To install the Quantum StorageCare Bronze Support Plan:

• Contact Quantum's customer service or your sales representative to purchase the support plan.
• Upon confirmation, you will receive a service agreement detailing coverage and support options.
• Keep your registration details handy for a smooth activation process.
• In case of issues, simply reach out to our support team, and they will guide you through the service process.

Frequently Asked Questions

• What is covered under the Bronze Support Plan? The plan covers parts and labor for repairs, on-site maintenance, and technical support from qualified experts.
• How quickly can I expect service? With our Next Business Day service, you can expect on-site assistance the very next business day after you report an issue.
• Is there a limit to the number of service calls? There is no strict limit; our goal is to provide you with the help you need to keep your systems operational.
• Can I upgrade my plan later? Yes, upgrades to higher-tier plans can be arranged through your Quantum representative.
• How do I contact support? You can reach our support team via phone, email, or our customer service portal for any assistance you may need.