Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service

The Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year provides exceptional maintenance and technical support for your storage solutions. This comprehensive service plan is designed to ensure maximum productivity and efficiency, offering peace of mind with reliable on-site assistance and coverage for both parts and labor. Whether you encounter technical issues or require routine maintenance, this support plan is your go-to solution for seamless storage management.

• Reliable Technical Support: Benefit from 9 x 5 Next Business Day on-site support designed to resolve all your technical issues efficiently and effectively.
• Comprehensive Maintenance: Enjoy repair services that prioritize dependable efficiency, ensuring that your storage systems operate smoothly with minimal downtime.
• On-Site Service Location: Experience increased usability and efficiency with on-site support, allowing technicians to diagnose and resolve issues directly at your location.
• Physical Service Sub-Type: Ensure maximum reliability through professional expertise and stable work practices that enhance the longevity of your storage solutions.
• Inclusive Parts & Labor Coverage: Benefit from convenient service characteristics that cover both parts and labor, streamlining the repair process and reducing your operational burdens.

Technical Details of the Product

• Service Duration: 1 Year
• Service Availability: 9 x 5 Next Business Day
• Service Type: On-site Maintenance
• Coverage: Parts & Labor
• Zone: Zone 1

How to Install

To begin utilizing the Quantum StorageCare Bronze Support Plan, follow these simple steps:

1. Purchase the Bronze Support Plan from an authorized retailer or directly from Quantum.
2. Upon purchase, you will receive a confirmation email containing your service agreement and plan details.
3. Contact Quantum's support team to schedule your introductory maintenance service within the first month of activation.
4. Prepare your storage system for the technician’s arrival by ensuring easy access to the equipment.
5. Once the technician arrives, they will conduct an assessment and provide necessary maintenance or repairs as per the service agreement.

Frequently Asked Questions

• What does the Bronze Support Plan cover? The plan covers on-site maintenance, repair services, and includes parts and labor for a comprehensive support experience.
• How quickly can I get support? You will receive support within the next business day during standard service hours (9 x 5) for any technical issues.
• Is there a limit on service calls? No, as part of the support plan, you can request service as needed throughout the year, within the terms of the agreement.
• Can I renew my support plan after one year? Yes, you will be contacted prior to the expiration of your plan to discuss renewal options.
• How do I contact support? You can contact Quantum's dedicated support team via phone or email provided in your service agreement email.