Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 3 Year - Service

The Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Uplift) - 3 Year - Service is designed to provide ultimate peace of mind for your storage solutions. This comprehensive plan ensures that you receive the necessary support to keep your systems running smoothly, allowing you to focus on your core business operations without worrying about potential technical issues. With a robust framework of on-site service, parts, and labor coverage, this plan guarantees that you are well taken care of for an impressive three years.

• 9 x 5 x Next Business Day Service: Enjoy the convenience of support and maintenance during business hours, with a commitment to next business day response, ensuring minimal disruption to your operations.
• On-Site Maintenance: Our expert technicians come directly to your location, providing hands-on support to quickly diagnose and resolve any issues you may encounter with your storage systems.
• Comprehensive Repair Service: The plan includes a full repair service, designed to address and resolve your problems swiftly, allowing you to maintain high productivity levels.
• Parts & Labor Coverage: Benefit from the inclusion of both parts and labor in the service package, ensuring that you have access to high-quality replacement components and skilled technicians without additional costs.
• Three-Year Duration: With a generous three-year service duration, you can enjoy the confidence and reliability of uninterrupted service, securing your investment for the long term.

Technical Details

• Service Type: Extended Service (Uplift)
• Service Duration: 3 Years
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Service Area: Zone 1
• Service Includes: On-site maintenance, parts, and labor

How to Install

To activate your Quantum StorageCare Bronze Support Plan, follow these simple steps:

1. Purchase your service plan through our website or authorized dealer.
2. You will receive a confirmation email containing your service plan details.
3. Contact our customer service team to schedule your initial on-site assessment.
4. Prepare your facility for the technician's arrival by ensuring access to the storage equipment.
5. Once the technician arrives, they will conduct an assessment and explain the maintenance procedures and scheduled services.

Frequently Asked Questions

What is included in the Quantum StorageCare Bronze Support Plan?

The plan includes on-site maintenance, parts replacement, labor costs, and a comprehensive repair service, all designed to keep your systems functioning optimally.

How quickly can I expect service after reporting an issue?

Our commitment is to provide next business day service for reported issues during standard business hours.

Is there a limit to the number of service calls I can make?

There is no limit on the number of service calls during the three-year service duration, as long as they fall under the terms of the plan.

Can I upgrade my support plan later?

Yes, you can upgrade your support plan at any time by contacting our customer service team for assistance.

What regions are covered under Zone 1?

Zone 1 typically includes major metropolitan areas; please refer to our coverage map or contact our support for specific details regarding your location.