Quantum StorageCare Bronze Support Plan - Zone 1 - Uplift - 3 Year - Service

The Quantum StorageCare Bronze Support Plan - Zone 1 - Uplift - 3 Year - Service is designed to provide businesses with essential support and service for their Quantum systems. This cost-effective plan ensures that you have access to skilled technical support during business hours, ensuring rapid resolution of any issues that may arise. With a comprehensive range of benefits, including next business day delivery of replacement parts and installation of non-customer replaceable components, this support plan is essential for maintaining optimal performance and reliability.

• Cost-Effective Essential Support: Ideal for businesses seeking reliable support without breaking the bank. The Bronze Support Plan offers essential services at a budget-friendly price.
• Skilled Technical Support: Gain access to expert technical assistance during business hours, designed to resolve your issues quickly and efficiently, minimizing downtime.
• Next Business Day Delivery: Enjoy the peace of mind that comes with next business day delivery of replacement parts, ensuring your systems are back online swiftly.
• Installation of Non-Customer Replaceable Components: Benefit from professional installation services for components that cannot be replaced by customers, ensuring proper setup and function.
• Predictable Total Cost of Ownership: Maintain your systems within a budget with clear, predictable costs associated with the support plan, making financial planning easier.

Technical Details of the Product

• Service Duration: 3 Years
• Zone Coverage: Zone 1
• Support Hours: Business hours support for efficient service
• Phone Support: 24/7 phone support included for problem resolution

How to Install

To take advantage of the Quantum StorageCare Bronze Support Plan, follow these simple steps:

• Contact Quantum Support Services to activate your plan.
• Provide your system details and confirm your Zone 1 coverage.
• Receive confirmation of your Bronze Support Plan.
• Use your unique support ID to access technical assistance as needed.
• Schedule installation for any non-customer replaceable components through your support representative.

Frequently Asked Questions

• What is covered in the Bronze Support Plan?
  The plan covers skilled technical support during business hours, next business day delivery of parts, and installation of non-customer replaceable components.
• How do I contact technical support?
  You can access technical support via phone using the support ID provided upon activation of your plan.
• Are there any additional fees for installation?
  No, installation of non-customer replaceable components is included in the support plan at no extra charge.
• What if I need help outside of business hours?
  You can still reach out for support, as the phone support service is available 24/7 for problem resolution.
• Can I renew my plan after 3 years?
  Yes, you can renew your Bronze Support Plan upon expiration to continue enjoying essential support services.