Quantum StorageCare Bronze - Zone 1 - Extended Service (Renewal) - 1 Year - Service

The Quantum StorageCare Bronze - Zone 1 - Extended Service (Renewal) - 1 Year - Service is designed to provide your business with essential support and peace of mind. This service ensures that you have access to skilled technical support during business hours, guaranteeing trouble-free problem resolution. Enjoy the convenience of next business day delivery for replacement parts, along with the installation of non-customer replaceable components. With Quantum StorageCare, you can focus on your core business while we handle your service needs efficiently.

• Comprehensive Phone Support: Our dedicated phone support service is available for 9 hours a day, 5 days a week, ensuring you have dependable assistance right when you need it. This enhances your operational efficiency and gives you peace of mind.
• Next Business Day Parts Replacement: We understand that time is of the essence. That’s why we offer next business day delivery of replacement parts, allowing for quick and hassle-free service to minimize downtime.
• Installation of Non-Customer Replaceable Components: Enjoy the convenience of having skilled technicians handle the installation of components that cannot be replaced by the customer. This ensures that your system is maintained to the highest standards of quality and performance.
• Minimized Inventory Costs: The service provides parts and labor characteristics that help minimize inventory costs while maximizing dependability. This is especially beneficial for businesses looking to streamline their operations.
• 1 Year Service Duration: With a full year of service, your business is safeguarded against unexpected technical issues, allowing for accurate results and uninterrupted operations.

Technical Details of the Product

• Service Type: Extended Service Renewal
• Service Duration: 1 Year
• Support Hours: 9 AM - 5 PM, Monday to Friday
• Parts Replacement: Next Business Day Delivery
• Installation Support: Non-Customer Replaceable Components

How to Install

Installation of the Quantum StorageCare Bronze service is seamless. Once you purchase the service, our technical support team will guide you through the setup process. You will receive detailed instructions for installation, and our technicians will assist you with the installation of non-customer replaceable components as needed. Simply contact our support team during business hours for immediate assistance.

Frequently Asked Questions

1. What is included in the Quantum StorageCare Bronze service?

The Quantum StorageCare Bronze service includes comprehensive phone support, next business day parts replacement, and installation services for non-customer replaceable components. This ensures that your business remains operational with minimal disruption.

2. How quickly will I receive replacement parts?

We guarantee next business day delivery for replacement parts, allowing you to maintain your operations without significant downtime.

3. Is technical support available after business hours?

Technical support under the Quantum StorageCare Bronze service is available from 9 AM to 5 PM, Monday to Friday. For urgent matters outside of these hours, please consider our premium support packages.

4. How can I contact technical support?

You can reach our technical support team via phone during business hours. Our trained professionals are ready to assist you with any issues you may encounter.

5. Can I renew my service after one year?

Yes, you can renew your Quantum StorageCare Bronze service upon expiration to continue enjoying the benefits of technical support and parts replacement.