Quantum StorageCare - Extended Service - 3 Year - Service

The Quantum StorageCare - Extended Service - 3 Year - Service is designed to provide comprehensive maintenance for your Quantum storage systems. This extended service plan ensures that your systems are not only optimally maintained but also offers peace of mind with predictable total cost of ownership. With a blend of flexibility, reliability, and convenience, Quantum StorageCare empowers you to keep your storage solutions running smoothly for an extended period. Explore the unique features and benefits of this essential service plan below.

• Comprehensive Coverage: Enjoy peace of mind with parts and labor included, ensuring that your system remains in top condition without unexpected out-of-pocket expenses.
• Flexible Scheduling: The physical service subtype offers great flexibility in scheduling work hours, locations, and assignments, making it easy to align with your operational needs.
• Dependable Service Availability: With 9 x 5 service availability, you can count on timely completions to minimize downtime and keep your operations running smoothly.
• Extended Duration: The 3-year service duration provides maximum dependability and accurate results, allowing you to focus on what matters most—your business.
• Predictable Total Cost: With a fixed service plan, you can effectively manage your budget without worrying about sudden repair costs or maintenance fees.

Technical Details of Quantum StorageCare - Extended Service

• Service Type: Extended Service Plan
• Service Duration: 3 Years
• Service Availability: 9 x 5
• Coverage: Parts & Labor
• Service Location: Physical service available at your preferred locations

How to Install

Installing your Quantum StorageCare - Extended Service is simple and straightforward. Follow these steps for a seamless experience:

1. Purchase your Quantum StorageCare service plan through the official Quantum website or authorized resellers.
2. After purchase, you will receive an email confirmation with your service details and contact information for scheduling.
3. Reach out to the provided contact to discuss your specific scheduling needs and preferred service location.
4. Prepare your storage system for maintenance by ensuring it is powered down and accessible.
5. Once scheduled, a certified technician will arrive at your location to perform the necessary maintenance and repairs as outlined in your service agreement.

Frequently Asked Questions

1. What does the 3-year service plan cover?

The 3-year service plan covers all necessary parts and labor for maintenance, ensuring that your Quantum storage systems run optimally throughout the duration of the contract.

2. Can I customize my service schedule?

Yes! The Quantum StorageCare service allows for flexible scheduling to fit your operational needs, enabling you to choose convenient times and locations for service.

3. What happens if I need service outside of the 9 x 5 hours?

Standard service hours are 9 x 5, but you can inquire about additional options or premium services that may offer extended availability.

4. How do I contact support for service issues?

You can reach our dedicated support team through the contact information provided in your service confirmation email. Our team is ready to assist you with any service-related inquiries.

5. Is this service plan transferable?

Yes, the Quantum StorageCare service plan can be transferred to a new owner if you decide to sell your storage system, provided you inform Quantum about the transfer.