Description
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.
- Gives you complete peace of mind and confidence in your results
- Features phone support service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- 24 x 7 service availability for timely completion with increased dependability
- 4 Hour service response time for your convenience with maximum efficiency
- 2 Year service duration to ensure maximum dependability and accurate results
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