Quantum StorageCare Gold Support Plan, zone 1 - Extended Service (Renewal) - 1 Year - Service Annual, Zone 1

The Quantum StorageCare Gold Support Plan, Zone 1, is the ultimate solution for businesses that seek unparalleled system maintenance and dependable support. This 1-year extended service plan ensures your storage systems operate at their best, maximizing efficiency and minimizing downtime. With a focus on quick response times and around-the-clock assistance, you can trust that your operations will continue to run smoothly and efficiently.

• 24 x 7 x Next Business Day Support: Enjoy round-the-clock assistance with confidence, knowing your issues will be addressed swiftly. The next business day service minimizes interruptions to your workflow, allowing you to focus on what matters most.
• On-site Maintenance: Experience the convenience of on-site service that enables technicians to resolve issues directly at your location. This ensures quick and effective solutions without unnecessary delays.
• Comprehensive Parts & Labor Replacement: The Quantum StorageCare Gold Support Plan covers all parts and labor necessary for system maintenance. This means you have the resources needed to resolve any problems that may arise.
• Predictable Total Cost of Ownership: Gain clarity in managing your budget. The Gold Support Plan provides a clear understanding of maintenance costs, allowing for better financial planning and management.
• Enhanced Productivity: With efficient service characteristics, tasks are completed rapidly, allowing your team to concentrate on important business operations without the stress of technical complications.

Technical Details of Product

• Service Duration: 1 Year
• Service Type: Extended Service (Renewal)
• Coverage Zone: Zone 1
• Response Time: Next Business Day
• Support Availability: 24/7

How to Install

Installation of the Quantum StorageCare Gold Support Plan is seamless. Follow these simple steps:

1. Purchase the Quantum StorageCare Gold Support Plan through an authorized vendor or directly from Quantum.
2. Upon purchase, you will receive a confirmation email with your plan details and service activation instructions.
3. Contact Quantum's support team to confirm your installation and service start date.
4. Ensure your system is accessible for the on-site technician on the agreed date.
5. Enjoy peace of mind knowing that your systems are covered under the Gold Support Plan!

Frequently Asked Questions

• What is included in the Quantum StorageCare Gold Support Plan? The plan includes on-site maintenance, parts and labor replacement service, 24/7 support, and next business day response times.
• How do I renew my service plan? Renewing your service plan is easy. Simply purchase the renewal plan through an authorized vendor or directly via Quantum’s website before your current plan expires.
• What should I do if I encounter a problem? If you experience any issues, contact Quantum’s support team immediately to initiate a service request. They will assist you in resolving the problem swiftly.
• Is there a limit on the number of service calls I can make? No, there is no limit on service calls as long as they pertain to issues covered under the Gold Support Plan.
• Can I upgrade my support plan at any time? Yes, you can upgrade your support plan. Contact Quantum’s sales team to discuss your options and find the best support solution for your needs.