Description
Mission-Critical Premium Support - StorageCare Gold
Critical IT environments are always on: nights, weekends and holidays. This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts- Keeps your system optimally maintained with a predictable total cost of ownership
- Features repair service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 24 x 7 Repair service availability for your convenience with maximum efficiency
- 4 Hour - Repair & Parts Replacement service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum efficiency and precise results
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