Samsung ProCare - Extended Service - 2 Year - Service

The Samsung ProCare - Extended Service - 2 Year - Service is designed to provide customers with unparalleled peace of mind when it comes to their Samsung products. With comprehensive on-site maintenance, parts replacement, and labor coverage, this service plan ensures that your devices remain in optimal condition while minimizing downtime. Whether you're a professional or a casual user, Samsung ProCare delivers the assurance you need for high performance and reliability.

• Extended Service Coverage: The 2-year service plan offers extended protection for your Samsung devices, ensuring that you can rely on them for extended periods without worry.
• On-Site Support: Enjoy the convenience of on-site support, which means you won’t have to transport your devices for repairs. Our technicians come to you, minimizing downtime and ensuring a quick turnaround.
• Comprehensive Parts Replacement: With the Samsung ProCare service, replacement parts are included, addressing any issues effectively and restoring your devices to optimal performance.
• Labor Service Included: The plan covers all labor costs associated with repairs, allowing for swift and efficient service without unexpected expenses.
• Improved Productivity: By keeping your devices in prime condition, Samsung ProCare enables you to maintain high levels of productivity and efficiency, whether at home or in the office.

Technical Details of Product

• Service Duration: 2 Years
• Service Type: On-site Maintenance
• Includes: Parts Replacement and Labor
• Coverage: Samsung Devices
• Support Hours: Standard Business Hours

How to Install

To get started with your Samsung ProCare - Extended Service plan, simply purchase the service from an authorized retailer or directly from Samsung. After purchase, you will receive a confirmation email with all the necessary details. To schedule your first service appointment, call the Samsung customer support line or visit the Samsung Support website. Have your device information ready for a smooth service experience.

Frequently Asked Questions

1. What devices are covered under the Samsung ProCare service?

The Samsung ProCare service covers various Samsung devices, including smartphones, tablets, and selected home appliances. Please refer to the service agreement for specific coverage details.

2. Is accidental damage covered under this service plan?

No, the Samsung ProCare service primarily covers mechanical failures and defects. Accidental damage may require a separate insurance plan.

3. How do I schedule a repair service?

You can schedule a repair service by calling Samsung customer support or using the Samsung Support website. Be sure to have your service plan confirmation and device details on hand.

4. Can I transfer my Samsung ProCare service plan to a new device?

Unfortunately, the Samsung ProCare service plan is tied to the specific device purchased. If you acquire a new device, you will need to purchase a new service plan for that device.

5. What should I do if my device needs service?

If your device requires service, contact Samsung customer support immediately to initiate the process. They will guide you through the steps to arrange for on-site support and parts replacement.