Samsung ProCare Technology Protection Fast Track - Extended Service - 4 Year / 3 Incident - Service

The Samsung ProCare Technology Protection Fast Track is your business’s ultimate safety net when it comes to commercial outdoor displays. Designed specifically for quick service restaurants and other businesses that rely on Samsung's advanced OM and OH series outdoor signage, this 4-year extended service plan is tailored to keep your displays running smoothly and efficiently. With coverage for up to 3 incidents, you can rest assured knowing your outdoor signage will be operational with minimal interruptions. Here’s what makes this service plan indispensable for your business:

• Fast Track Service: Benefit from rapid response times that minimize downtime, ensuring your business stays operational even in emergencies.
• White Glove Services: Opt for our premium White Glove service where expert technicians manage repairs and replacements with care, getting your displays back to work quickly.
• Extended Coverage: With a generous 4-year protection plan, focus on your business without worrying about unexpected repair costs, providing you with long-term peace of mind.
• 3 Incident Coverage: Coverage for up to three incidents helps you manage unforeseen events effectively, keeping your outdoor displays functional and your customer communication seamless.
• Cost-Effective Response: Samsung’s service depot offers fast, reliable service at a competitive cost, significantly reducing the impact of any potential downtime on your operations.

Technical Details of the Product

• Service Duration: 4 years
• Incident Coverage: Up to 3 incidents
• Service Types: Fast Track, Fast Track with White Glove
• Applicable Displays: Samsung OM and OH series outdoor signage solutions
• Service Response: Fast, reliable, and cost-effective

How to Install

To activate your Samsung ProCare Technology Protection service, follow these simple steps:

1. Purchase the Samsung ProCare Technology Protection plan along with your commercial outdoor display.
2. Register your service plan through the Samsung service portal or with your Samsung representative.
3. Keep your purchase receipt and service plan number accessible for any future service requests.
4. In case of an incident, contact Samsung support via the service hotline or through the online service portal.
5. Follow the instructions provided for troubleshooting or to initiate a repair or replacement service.

Frequently Asked Questions

• What types of incidents are covered under the Samsung ProCare Technology Protection plan? The plan covers hardware failures, accidental damages, and any issues that may affect the functionality of the outdoor displays.
• How quickly can I expect service under the Fast Track plan? The Fast Track service is designed to minimize downtime, typically offering same-day or next-day service depending on the incident and your location.
• Is the White Glove service worth it? Absolutely! The White Glove service provides comprehensive support, ensuring that repairs are conducted by skilled technicians who prioritize your equipment's condition and functionality.
• Can I extend my coverage after the initial 4 years? Yes, Samsung often provides options for extending coverage after the initial term. Please check with your Samsung representative for specific details.
• What should I do if I have multiple displays? You can purchase multiple service plans for each display or inquire about bulk coverage options with Samsung to get the best value for your business.

Experience peace of mind with the Samsung ProCare Technology Protection Fast Track—because your business deserves uninterrupted service and support.