Samsung ProCare Technology Protection Fast Track - Extended Service - 4 Year / 3 Incident - Service

The Samsung ProCare Technology Protection Fast Track - Extended Service is designed specifically for businesses that rely on Samsung commercial displays to deliver stunning visual experiences. This service ensures that your displays remain operational and continue to impress, safeguarding your investment with an extended protection plan that covers a significant period and multiple incidents. Whether you're managing a retail environment, corporate office, or any commercial space, this protection plan is a vital asset for keeping your displays running smoothly.

• Extended Coverage: Enjoy peace of mind with 4 years of extended service, covering up to 3 incidents, ensuring your displays are protected against unexpected failures and accidents.
• Fast Track Service: Choose the Fast Track option to minimize downtime. This service offers expedited repairs, with average turnaround times between 3-5 days, ensuring your displays are back up and running quickly.
• White Glove Exchange Options: For businesses that require an even higher level of service, the Fast Track with White Glove exchange service provides comprehensive support, including the replacement of malfunctioning units, ensuring minimal disruption to your operations.
• Reliable Response: With a dedicated service depot, Samsung ProCare offers fast, reliable, and cost-effective responses, giving you the confidence that your display issues will be resolved promptly.
• Peace of Mind: With Samsung ProCare, you can operate your business with confidence, knowing that expert service is just a call away, allowing you to focus on what you do best without worrying about display-related problems.

Technical Details of Product

• Service Duration: 4 years
• Incident Coverage: 3 incidents
• Service Options: Fast Track, Fast Track with White Glove
• Average Repair Window: 3-5 days
• Service Depot: Fast, reliable, and cost-effective response

How to Install

To utilize the Samsung ProCare Technology Protection Fast Track service, simply purchase the service alongside your Samsung commercial display. After purchase, register your service plan via the Samsung ProCare website or by contacting Samsung customer support. Keep your service plan documentation handy for quick reference in the event of an incident. When an issue arises, follow the instructions provided in your registration confirmation to initiate a service request. Samsung's dedicated support team will guide you through the process seamlessly.

Frequently Asked Questions

1. What is covered under the Samsung ProCare Technology Protection Fast Track service?

The service covers repairs for manufacturing defects, accidental damage, and other service-related issues for up to 3 incidents during the 4-year coverage period.

2. How do I initiate a service request?

You can initiate a service request by contacting Samsung customer support or through the Samsung ProCare website, providing your service plan details and a description of the issue.

3. Is there an option for on-site repairs?

Yes, with the Fast Track with White Glove service, Samsung may offer on-site repairs or replacements depending on the situation and your location.

4. Can I transfer my service plan if I sell my display?

Yes, service plans can typically be transferred. Contact Samsung customer support for assistance with transferring your coverage to a new owner.

5. What happens if I exceed the number of incidents covered?

If you exceed your incident coverage, you can still receive service, but additional fees may apply based on the nature of the repairs needed.