Samsung ProCare Technology Protection Fast Track - Extended Service - 5 Year / 3 Incident - Service

The Samsung ProCare Technology Protection Fast Track is your ultimate solution for safeguarding your commercial displays. Designed to enhance the longevity and performance of Samsung commercial displays, this extended service plan ensures that your systems remain operational, delivering vibrant and impactful images without interruption. With coverage for a full five years and up to three incidents, you can rest assured that your investment is well protected against unexpected failures.

• Comprehensive Coverage: The Samsung ProCare Technology Protection offers extended service for five years, covering up to three incidents, ensuring you have peace of mind for your commercial display needs.
• Fast Track Repair Services: With Fast Track and White Glove exchange options, you can minimize downtime with an expedited repair process, allowing your business to continue operating smoothly.
• Predictable Costs: Keep your budget in check with a predictable total cost of ownership. Our extended service plan allows businesses of all sizes to plan ahead without unexpected repair costs.
• Reliable Replacement Service: In the event of an issue, our replacement service guarantees a swift resolution to any problems, ensuring that your displays are back up and running in no time.
• Cost-Effective Response: The service depot associated with Samsung ProCare provides fast, reliable, and cost-effective responses to ensure your commercial displays remain in peak condition.

Technical Details of Product

• Service Duration: 5 years
• Incidents Covered: Up to 3 incidents
• Response Time: Fast Track service available, with an average repair window of 3-5 days
• Service Options: Standard, Fast Track, and White Glove exchange services available
• Application: Specifically designed for Samsung commercial displays

How to Install

Installation of the Samsung ProCare Technology Protection Fast Track service is straightforward. After purchasing the service plan, you will receive confirmation and details via email. Simply follow these steps:

1. Register your commercial display with Samsung, providing the necessary information and proof of purchase.
2. Activate the ProCare service by following the instructions shared in your confirmation email.
3. Keep the service details at hand for any future incidents to ensure swift service.

Frequently Asked Questions

• What happens if I exceed the number of incidents covered? Any incidents beyond the three included will be subject to standard repair fees.
• Is the service transferable? Yes, the service can be transferred to a new owner if you sell your commercial display.
• Can I upgrade my service after purchase? Yes, you can contact Samsung support to explore upgrade options for your existing service plan.
• What if my display requires immediate attention? With the Fast Track service, you will receive prioritized support to address urgent issues quickly.
• How do I contact customer support? Customer support can be reached via the contact details provided in your service confirmation email, or through Samsung's official website.