Description
Introducing the Samsung ProCare Technology Protection Fast Track with White Glove - Extended Service - 5 Year / 3 Incident - Service. This premier protection plan is designed for businesses that rely on Samsung's cutting-edge commercial displays. With the ProCare technology protection, you are ensured maximum uptime and peace of mind knowing that your investment is secured against potential mishaps. This comprehensive service plan guarantees your displays not only look incredible but function impeccably, safeguarding your visual experience.
- Comprehensive Coverage: Enjoy a robust 5-year protection plan that covers up to 3 incidents, ensuring your commercial displays remain operational without unexpected costs.
- Fast Track Service: Experience swift solutions with the Fast Track service option that minimizes downtime — repairs usually completed in just 3-5 days, designed specifically for businesses where every minute counts.
- White Glove Service: Elevate your service experience with White Glove treatment that includes meticulous handling and personal attention, ensuring your displays are treated with the utmost care during service exchanges.
- On-Site Support: Benefit from professional, on-site support that limits your downtime to the absolute minimum, ensuring that your business operations continue smoothly without interruption.
- Value Addition: Protect your investment effectively with a service plan that adds value through increased reliability, helping your business maintain a professional image with uninterrupted display performance.
Technical Details of Product
- Service Type: Extended Warranty
- Coverage Duration: 5 Years
- Included Incidents: Up to 3 incidents covered
- Repair Window: 3-5 days for standard Fast Track service
- Support Type: On-site and White Glove service available
How to Install
Installation of the Samsung ProCare Technology Protection service is simple and straightforward. Follow these steps:
- Purchase the Samsung ProCare Protection Plan along with your commercial display.
- Upon purchase, you will receive confirmation and details regarding your coverage.
- In the event of an incident, contact Samsung customer support via the dedicated service number provided in your documentation.
- A technician will assess the situation and initiate the Fast Track or White Glove service as per your selection.
- Enjoy minimal disruption to your business as your commercial display is serviced efficiently and professionally.
Frequently Asked Questions
-
What does the Samsung ProCare Technology Protection cover?
It covers accidental damages and malfunctions for up to 3 incidents over a period of 5 years, ensuring your commercial displays operate seamlessly. -
How does the Fast Track service work?
The Fast Track service option ensures that repairs are completed within an average of 3-5 days, significantly reducing downtime for your business. -
What is the difference between Fast Track and White Glove service?
The Fast Track service focuses on expedited repairs, while the White Glove service includes premium handling and personal attention during the exchange or repair process. -
Can I transfer my service plan to another display?
Service plans are typically tied to the original display purchased. Please check with Samsung customer support for specific transfer options. -
How do I initiate a service request?
Simply contact Samsung customer support via the number provided with your service documentation to initiate your service request.
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