Samsung ProCare Technology Protection Fast Track with White Glove - Extended Service - 5 Year / 3 Incident - Service

Ensure the longevity and functionality of your Samsung commercial displays with the Samsung ProCare Technology Protection Fast Track with White Glove service. Designed to shield your investment, this extended service plan covers your displays for 5 years with up to 3 incidents, providing peace of mind to businesses that rely on their displays for impactful messaging and immersive experiences. With Samsung's commitment to quality service, you can trust that your commercial displays will always be performing at their best.

• Extended Coverage: Enjoy comprehensive protection for your Samsung commercial displays for up to 5 years with 3 incidents, ensuring your investment is well safeguarded against unexpected issues.
• Fast Track Service: In critical situations where downtime is not an option, the Fast Track service minimizes repair times, ensuring your displays are up and running again within a shorter period.
• White Glove Experience: Our White Glove service elevates your support experience by providing valuable assistance directly to your location, saving you time and hassle.
• Predictable Total Cost of Ownership: With Samsung ProCare, you can maintain optimal budget management through predictable service costs, avoiding unexpected repair expenses.
• On-Site Support: Receive reliable support right at your doorstep, eliminating the need for travel and ensuring service is delivered with convenience and efficiency.

Technical Details of the Product

• Service Type: Extended Service Plan
• Coverage Duration: 5 Years
• Incident Coverage: Up to 3 Incidents
• Service Options: Fast Track and Fast Track with White Glove
• Support Availability: On-site and remote assistance

How to Install

To take advantage of Samsung ProCare Technology Protection, simply purchase the service plan along with your Samsung commercial display. Installation is seamless, as the service is activated upon registration. Follow these simple steps:

1. Purchase the Samsung ProCare Technology Protection plan.
2. Register your service plan online or through Samsung customer service.
3. Keep your proof of purchase and registration details handy for future reference.
4. In case of any incidents, contact Samsung ProCare support to initiate service requests.

Frequently Asked Questions

What does the Samsung ProCare Technology Protection cover?

The service covers repairs for your Samsung commercial displays, including parts and labor for up to 3 incidents over a 5-year period.

How quickly can I expect service under the Fast Track option?

The Fast Track service aims to resolve issues as quickly as possible, typically within a 3-5 day window, depending on the nature of the repair.

Is on-site support included in the White Glove service?

Yes, the White Glove service provides on-site support directly at your location, ensuring convenience and efficiency in handling any issues.

Can I extend my service plan after the initial 5 years?

At this time, service plans cannot be extended. However, you can purchase a new plan after the initial coverage expires.

How do I file a service request?

To file a service request, simply contact Samsung ProCare support via phone or online and provide your service plan registration details along with a description of the issue.