SonicWall Gold Support - Extended Service - 1 Year - Service

Protect your network with Dell SonicWALL Gold Support, an extended service designed to keep your security infrastructure resilient in the face of today’s evolving cyber threats. This one-year coverage delivers reliable access to expert assistance, streamlined processes, and a comprehensive suite of services to safeguard your SonicWALL deployment, minimize downtime, and maximize the value of your security investment.

• 1 Year service duration to ensure maximum efficiency and precise results.
• Access to a wide range of services, including Dell SonicWALL Dynamic, Silver, E-Class and Gold Support Services, plus Premium Support Services and Professional Services.
• Gives you peace of mind and confidence in your results with reliable coverage and expert assistance.
• Features a new releases update service to keep security features and firmware up to date against evolving threats.
• Electronic service sub type for better usability and increased efficiency, plus parts service characteristics for convenient maintenance and operation.

Technical Details of SonicWall Gold Support - Extended Service - 1 Year - Service

• Contract duration: 1 year
• Support scope: Gold coverage with access to Dell SonicWALL Dynamic, Silver, E-Class and Gold Support Services, plus Premium and Professional Services
• Updates included: New releases update service to keep firmware and security protections current
• Service subtype: Electronic service for improved usability and faster resolution
• Parts service: Included for convenient maintenance and hardware replacements

how to install SonicWall Gold Support - Extended Service - 1 Year - Service

There is no software installation required. This is a service plan activated through your SonicWall or Dell account and support portal. To access coverage, sign in to your account, attach your device’s serial or SKU, and request Gold Support. Once activated, you’ll have ongoing access to expert assistance, updates, and rapid issue resolution for 12 months. If you need to escalate a problem, your designated support team will guide you through the process to ensure minimal disruption to your network security.

Frequently asked questions

• Q: What is included with SonicWall Gold Support? A: A 12-month extended service that provides Gold coverage with access to related Dell SonicWALL support options (Dynamic, Silver, E-Class), plus Premium and Professional Services, software/firmware updates, electronic service capabilities, and parts service.
• Q: How long does the coverage last? A: The coverage runs for 1 year from activation and can be renewed through your Dell/SonicWall account.
• Q: Are firmware and security updates included? A: Yes. The service includes a new releases update service to keep firmware and protections current against evolving threats.
• Q: Do I need to install anything to use this service? A: No installation is required. Activation is performed through your SonicWall/Dell account and support portal after linking your device.
• Q: How do I renew or extend coverage? A: Renewal options are available via the SonicWall/Dell support portal or by contacting your account manager before the current term ends.