SonicWall Support - Extended Service - 3 Year - Service

The SonicWall Support - Extended Service - 3 Year is designed to protect your investment and enhance the reliability of your SonicWall hardware. With this comprehensive support service, you can ensure that your network remains operational and efficient with minimal downtime. This extended service package offers peace of mind, knowing that expert assistance is just a call away.

• Extended Coverage: Enjoy a 3-year service duration that guarantees enhanced support and maintenance for your SonicWall devices.
• Next Business Day Replacement: Benefit from an 8 x 5 Next Business Day service that provides rapid replacement of hardware, ensuring your network stays up and running without delay.
• Service Depot Access: Gain access to a service depot for fast and reliable hardware exchange, allowing for quick and efficient resolutions to any issues that may arise.
• Advanced Hardware Replacement: The advance hardware replacement feature helps minimize disruptions, with an efficient response time that addresses your needs promptly.
• Peace of Mind: With dependable efficiency and support from SonicWall experts, you can focus on your business operations, knowing your network infrastructure is in capable hands.

Technical Details of Product

• Service Type: Extended Support
• Duration: 3 Years
• Support Hours: 8 x 5
• Response Time: Next Business Day for Hardware Replacement
• Service Coverage: Service Depot provided for hardware exchange

How to Install

To activate your SonicWall Support - Extended Service - 3 Year, follow these simple steps:

1. Purchase the SonicWall Support - Extended Service package through your preferred vendor.
2. Receive your service activation code via email once your purchase is confirmed.
3. Log in to your SonicWall account and navigate to the Support Services section.
4. Enter your activation code and follow the prompts to complete the registration of your extended support.
5. Once registered, familiarize yourself with the support resources available, including how to contact SonicWall support when needed.

Frequently Asked Questions

• What is included in the SonicWall Support - Extended Service?
  This service includes technical support, next business day hardware replacement, and access to a service depot for hardware exchange over a 3-year period.
• How do I contact support?
  Support can be contacted through the SonicWall support portal or by phone during the designated support hours.
• What types of hardware are covered?
  The extended service covers eligible SonicWall hardware units; please consult the SonicWall website for a list of supported devices.
• Can I upgrade my service?
  Yes, you can upgrade your service or purchase additional services through your SonicWall account or authorized vendor.
• Is there a warranty on the replaced hardware?
  Yes, any hardware replaced under the extended service comes with a warranty for the remaining duration of your service plan.