Description
Protect your SonicWall TZ370W firewall with a purpose-built support plan that keeps your network secure, resilient, and always-on. The SonicWall Support Extended Service 5 Year for TZ370W delivers comprehensive, proactive coverage designed for businesses that depend on robust, uninterrupted security. With 24/7 technical assistance, rapid Next Business Day hardware replacement, and convenient Service Depot exchanges, this five-year plan helps you minimize downtime, accelerate issue resolution, and maximize the lifespan of your security infrastructure. From startup deployments to mature, mission-critical networks, you’ll benefit from guaranteed access to expert engineers, streamlined service delivery, and predictable budgeting. Activation is simple: link your TZ370W device(s) to the extended service plan through the SonicWall support portal, keep your contact and billing information up to date, and you’re ready to experience faster response times, fewer disruptions, and sustained network performance. In short, this Extended Service offers peace of mind, so you can focus on delivering secure connectivity and reliable protection for your organization’s users and data.
- Comprehensive 24/7 technical support: Around the clock access to SonicWall security experts ensures rapid diagnosis, effective troubleshooting, and swift guidance no matter the time or day. This continuous support helps you maintain strong security postures, minimize mean time to repair, and keep critical services online even during off-hours or peak periods.
- Next Business Day hardware replacement: If a hardware fault occurs, you’ll receive a replacement device by the next business day, helping your network resume normal operations quickly and reducing downtime. The fast replacement model is designed to keep your security infrastructure resilient and your endpoints protected with minimal interruption.
- Service Depot Exchange for fast, hassle-free swaps: The Service Depot Exchange option provides a reliable, cost-effective way to swap equipment. This streamlined process minimizes disruption to your security environment and simplifies logistics, so your TZ370W remains current and capable without prolonged outages.
- Five-year coverage for long-term reliability: A full five-year service window gives you predictable budgeting, extended hardware health monitoring, and sustained performance across the life of your SonicWall TZ370W deployment. This extended horizon helps you plan upgrades and maintenance with confidence.
- Peace of mind with easy activation and ongoing support: The plan is designed for straightforward activation and ongoing management. With portal access, you’ll enjoy direct visibility into service status, contract terms, and renewal options, allowing your IT team to focus on growth and security initiatives rather than administration.
Technical Details of Sonicwall Support Extended Service 5 Year For TZ370W 5Yr
- Service Type: Extended Support Service
- Duration: 5 Years
- Support Coverage: 24/7
- Response Time: Next Business Day
- Hardware Replacement Exchange Method: Service Depot Exchange
Note: This information reflects the service offering for SonicWall TZ370W extended coverage. The plan is designed to align with enterprise-grade security needs, ensuring rapid response to incidents, proactive problem resolution, and dependable protection for your firewall, VPN services, and other SonicWall security features.
How to Install Sonicwall Support - Extended Service
- Purchase and confirm: Buy the SonicWall Support - Extended Service 5 Year and await a confirmation email with the service agreement details. Review the terms to ensure alignment with your deployment and maintenance plans.
- Activate the service agreement: Follow the instructions in the confirmation email to activate your extended service. This typically involves confirming the agreement and finalizing the contract in the SonicWall portal.
- Access the SonicWall support portal: Sign in using your account credentials to access the centralized support hub, where you can view service status, ticket history, and renewal options.
- Link devices to the plan: Connect your TZ370W device(s) to the extended service plan within the portal so that the system recognizes your hardware as covered and can route support accordingly.
- Keep information up to date: Maintain current contact and billing details to ensure timely communication, accurate invoicing, and seamless service delivery when issues arise or renewals occur.
- Test and document: After activation, conduct a basic health check of your TZ370W deployment and document the current configuration. This helps ensure that any future service actions are aligned with your environment and reduces initial resolution times if tickets are opened.
Frequently asked questions
- What is covered under the SonicWall Support - Extended Service? The service covers 24/7 technical support, Next Business Day hardware replacement, and access to the service depot for quick exchanges. It provides comprehensive protection for your SonicWall TZ370W and associated security services.
- How does the Next Business Day service work? If your SonicWall hardware fails, contact the support team, and a replacement will be arranged to arrive on the next business day. This rapid turnaround minimizes downtime and keeps your network security active.
- Can I extend my service after the 5-year period? Yes, you can renew or extend your service plan prior to the expiration of your current coverage. Renewal options help maintain continuous protection and avoid gaps in coverage.
- Is there a limit on the number of replacements? There is no predefined limit; however, replacements should be reasonable under the warranty conditions of the SonicWall product. The policy is designed to balance support effectiveness with hardware lifecycle considerations.
Customer reviews
Showing - Of Reviews
