SonicWall Support Services Reinstatement - Service

The SonicWall Support Services Reinstatement is a vital service designed for businesses that require uninterrupted operational support for their SonicWall appliances. If your warranty or support agreement has expired, don't worry—this service offers a straightforward solution to bring your devices back into compliance and ensure they are up to date with the latest features and security enhancements. With the SonicWall Support Services Reinstatement, you can protect your investment and maintain the reliability of your network security systems.

• Seamless Compliance Restoration: Reinstatement allows you to renew expired support agreements retroactively, ensuring that your appliances are compliant from the expiration date of your previous warranty or support agreement.
• Extended Support Duration: By purchasing the Support Services Reinstatement along with a new agreement, you can enjoy a comprehensive support duration of 12, 24, or 36 months, starting from the date of activation.
• Single Firmware Update Included: This service package includes a crucial single firmware update, granting you immediate access to the latest firmware features and improvements that enhance the performance and security of your SonicWall appliances.
• Investment Protection: With SonicWall Support Services Reinstatement, you are safeguarding your original investment by ensuring that you keep receiving essential updates and support services that help increase the reliability of your systems.
• Efficient Electronic Service Tracking: The electronic service subtype helps you categorize and track your service requests, making it easier to manage your concerns and resolve issues efficiently with maximum reliability.

Technical Details of Product

• Service Type: SonicWall Support Services Reinstatement
• Eligibility: Applies to appliances with expired warranty or support agreements
• Support Duration: 12, 24, or 36 months based on the new agreement selected
• Firmware Update: One single firmware update included
• Activation: Retroactive activation from the expiration date of the last warranty or support agreement

How to Install

1. Visit the SonicWall website or contact your authorized SonicWall partner to purchase the Support Services Reinstatement.
2. Provide the serial number of your SonicWall appliance that requires reinstatement.
3. Select the desired term for your new support agreement (one, two, or three years).
4. Complete your purchase and ensure you receive the confirmation of your new support agreement.
5. Once activated, follow the instructions provided in your confirmation email to apply the firmware update.

Frequently Asked Questions

• What happens if my SonicWall appliance is out of support compliance?
  If your appliance is out of support compliance, you can purchase the SonicWall Support Services Reinstatement to bring your device back into compliance and receive the necessary support services.
• How long does the reinstatement process take?
  The reinstatement process is immediate after purchase, and your support agreement will be retroactively activated to the expiration date of your previous agreement.
• Is the firmware update mandatory?
  The firmware update is included as part of the service, and it is highly recommended to ensure your appliance runs the latest features for optimal performance and security.
• Can I transfer my support agreement to another appliance?
  No, the support agreement is specific to the appliance's serial number and cannot be transferred to another device.
• What kind of support can I expect after reinstatement?
  After reinstatement, you can expect full technical support, access to firmware updates, and continuous coverage for the duration of your new support agreement.