Description
- Comprehensive 1-year coverage that includes both parts replacement and labor, helping you control costs and reduce unexpected repair expenses during the full warranty period.
- Convenient carry-in service location, enabling quick access to repairs or replacements with minimal disruption to daily operations and streamlined service processes.
- All-inclusive protection for hardware and software issues related to your Trend Micro deployment, ensuring timely resolutions and helping maintain peak productivity across your security environment.
- Maintenance services included to keep your Trend Micro environment in optimal condition, supporting consistent performance, reliability, and ongoing security effectiveness.
- Inventory and dependability benefits designed to minimize inventory costs while maximizing dependable, timely results for your security infrastructure, so you can plan with confidence.
Technical Details of Trend Micro Warranty/Support - Extended Warranty - 1 Year
- Warranty service duration: 1 year
- Coverage: Parts replacement and labor included
- Service type: Carry-in (with convenient service location)
- Location: Carry-in service location for ease of operation
- Key benefits: Maximize productivity, timely resolution, and minimized inventory costs
- Maintenance services included: Yes, maintained to keep your Trend Micro environment in optimal condition
how to install Trend Micro Warranty/Support
- Step 1 — Verify eligibility: Confirm your Trend Micro product is covered under the Extended Warranty and gather relevant identifiers (serial number or SKU) to ensure accurate processing.
- Step 2 — Activate or register: Access your Trend Micro account or the warranty portal to register the warranty, linking it to your device or software deployment for seamless service tracking.
- Step 3 — Initiate a service request: When a service need arises, submit a formal service request through the designated support channel, detailing the issue and any observed symptoms.
- Step 4 — Schedule carry-in service: Choose a convenient carry-in location and appointment time, aligning with your business operations to minimize interruption.
- Step 5 — Prepare for service: Back up critical data if applicable, remove sensitive information as needed, and have the device or software ready for the technician’s assessment.
- Step 6 — Complete service and verify: After service completion, test the functionality, confirm resolution with the technician, and retain service documentation for future references.
Frequently asked questions
- Q: What does the Trend Micro Extended Warranty cover? A: The warranty covers parts replacement and labor for the duration of the warranty (1 year), with carry-in service and included maintenance services to keep your Trend Micro environment secure and performing at peak productivity.
- Q: How do I activate or register my extended warranty? A: Activate via your Trend Micro account or warranty portal, linking the warranty to your device or software deployment for seamless service tracking.
- Q: What is carry-in service and how does scheduling work? A: Carry-in service provides a convenient location where repairs are performed, with scheduling aligned to minimize disruption to your operations.
- Q: Are maintenance services included? A: Yes, maintenance services are included to help keep your Trend Micro environment in optimal condition, supporting consistent performance and reliability.
Customer reviews
Showing - Of Reviews

 
                        
                      