Description
If you're seeking peace of mind for your Veeam Backup Essentials Enterprise solution, look no further than the Veeam 2 Additional Years of Basic Maintenance Prepaid for Veeam Backup Essentials Enterprise 2 Socket Bundle for VMware. This extended maintenance plan is designed to protect your investment and provide exceptional support services for your Veeam products. With this additional maintenance plan, you unlock a suite of benefits that enhance your software's reliability and performance, ensuring your backup operations run smoothly and efficiently.
- Comprehensive Support: The Veeam Standard Support program offers dedicated software support during business hours, giving you access to expert assistance when you need it most.
- Software Updates & Upgrades: Enjoy the latest features and improvements with regular updates and upgrades included with your support plan, ensuring your backup solutions remain cutting-edge.
- Phone Support Service: Handle any mishaps with confidence. Our phone support service allows you to quickly resolve issues with the help of knowledgeable professionals.
- Increased Reliability: Protect your investment with a robust service plan that adds value by increasing the reliability of your backup operations, ensuring your data remains safe and accessible.
- Extended Service Duration: With two additional years of service, you ensure maximum efficiency and precise results in managing your virtualized environment.
Technical Details of the Product
This prepaid maintenance plan is specifically designed for the Veeam Backup Essentials Enterprise 2 Socket Bundle for VMware. It ensures that you have reliable access to support and updates for an additional two years, beyond the standard one-year support that comes with your initial product license purchase.
How to Install
To activate your additional two years of Basic Maintenance, simply follow these steps:
- Log in to your Veeam account.
- Navigate to the Licensing section.
- Enter your prepaid maintenance code.
- Follow the prompts to confirm the activation of your additional two years of support.
- Once activated, you'll receive confirmation via email detailing your new support expiration date.
Frequently Asked Questions
Q: What is included in the Standard Support plan?
A: The Standard Support plan includes software support during business hours, access to updates and upgrades, and phone support services to assist with any issues that may arise.
Q: How long is the additional maintenance valid for?
A: This prepaid maintenance plan adds two additional years of support to your existing Veeam Backup Essentials Enterprise license.
Q: Can I upgrade my support plan in the future?
A: Yes, you can upgrade your support plan to a higher tier if you require additional support services or extended hours.
Q: Is phone support available 24/7?
A: Phone support is available during business hours as outlined in the support policy. For critical issues outside of these hours, you may consider upgrading to a premium support plan.
Q: How do I contact Veeam support?
A: You can contact Veeam support through your Veeam account portal, where you can submit support tickets or access live chat options during business hours.
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