Veeam Disaster Recovery Orchestrator & Production 24*7 Support — Subscription Upfront Billing — 2 Year

Achieve enterprise-grade resilience with a comprehensive DR automation and production support package. The Veeam Disaster Recovery Orchestrator & Production 24*7 Support combines an advanced, policy-driven orchestration platform with around-the-clock production assistance, designed to simplify disaster recovery across hybrid infrastructures. This two-year upfront-billed subscription delivers predictable budgeting, accelerated recovery workflows, and proactive guidance from seasoned specialists who understand the critical importance of uptime. Whether you’re safeguarding virtualized workloads, physical servers, cloud-native apps, or mixed environments, this solution helps you reduce recovery time objectives (RTOs) and recovery point objectives (RPOs) while maintaining compliance, governance, and operational efficiency. Leverage centralized automation to test, validate, and execute DR plans with confidence, knowing a dedicated team stands by to keep your business running, even in the toughest scenarios.

What makes this offering unique is the seamless fusion of automated DR orchestration with 24/7 production support, delivered on a transparent, multi-year billing model. The DR orchestration component provides policy-driven runbooks, automatic failover and failback, non-disruptive DR testing, and real-time dashboards to monitor readiness across all sites. The production support layer ensures you have continuous access to trained engineers who can assist with complex DR workflows, issue resolution, and optimization recommendations around the clock. This combination is especially valuable for organizations facing strict uptime requirements, regulatory needs, and the growing complexity of multi-cloud deployments.

By selecting a 2-year upfront plan, you gain not only price stability but also a long-term partnership that aligns with strategic business continuity objectives. The upfront billing reduces administrative overhead, simplifies renewal planning, and minimizes the risk of price changes or coverage gaps. It also provides a stable foundation for continuous improvement—you can implement recurring DR drills, refine runbooks, and expand automation without interrupting cash flow. The result is a resilient IT posture that supports faster decision-making, improved service levels, and increased confidence among stakeholders, customers, and auditors alike.

Whether you’re an enterprise IT leader, a managed service provider, or a hybrid-cloud operator, this offering is designed to scale with your environment. You’ll benefit from centralized DR policy management, granular role-based access controls, and audit-ready reports that demonstrate compliance with internal standards and external regulations. The solution also emphasizes security by design, with encryption of data in transit and at rest, secure connectors to repositories and cloud targets, and an auditable trail of all DR activities. In short, you gain a powerful platform to plan, automate, test, and execute disaster recovery—backed by 24/7 production support that helps you stay ahead of incidents and outages.

Technical Details of Veeam Disaster Recovery Orchestrator & Production 24*7 Support - Subscription Upfront Billing - 2 Year

• Get this information from the "specifications" section of the product from https://ec.synnex.com/ using product "UPC" or "SKU" as reference

how to install Veeam Disaster Recovery Orchestrator & Production 24*7 Support - Subscription Upfront Billing - 2 Year

Installing and configuring Veeam Disaster Recovery Orchestrator with 24*7 production support begins with careful planning and a clear understanding of your current environment. The steps below outline a practical path to deployment, alignment with DR policies, and activation of ongoing support. These steps are designed for organizations deploying DR automation in hybrid environments, including on-premises data centers, private clouds, and major public clouds.

• Assess prerequisites and licensing: Confirm compatibility with your hypervisors (VMware, Hyper-V, or equivalent), backup repositories, and target DR locations. Ensure you have the appropriate Veeam licenses and the two-year upfront subscription in place to unlock full features and support.
• Deploy the Orchestrator component: Provision the Veeam Disaster Recovery Orchestrator appliance or virtual machine in a supported environment. Complete initial configuration, including connectivity to backup infrastructure and cloud targets.
• Connect to backup repositories and replication targets: Establish secure connections to your primary backups, secondary sites, and cloud storage. Validate bandwidth, latency, and replication schedules to optimize DR readiness.
• Create DR runbooks and automation policies: Define automated failover, failback, testing, and notification workflows. Import existing runbooks if available, or design new policies tailored to application dependencies, RPOs, and RTOs.
• Set access control and security: Configure role-based access, multi-factor authentication, and auditing. Assign operators, reviewers, and administrators appropriate to their responsibilities, ensuring separation of duties.
• Enable 24/7 production support: Activate escalation paths, ticketing integration, and proactive monitoring with your dedicated support team. Establish contact channels, SLAs, and communication protocols for urgent DR events.
• Perform a non-disruptive DR drill: Run a scheduled test failover in a controlled window to validate runbooks, verify application connectivity, and confirm data integrity without impacting production workloads.
• Refine and document: Review drill results, update runbooks, and adjust automation rules based on lessons learned. Schedule regular drills and automated health checks to maintain preparedness.
• Monitor and report: Use built-in dashboards to track DR readiness, compliance, and performance metrics. Produce periodic reports for stakeholders and auditors to demonstrate ongoing resilience.
• Plan for renewal and optimization: Review licensing, support coverage, and capacity planning for the next renewal cycle. Leverage guidance from 24*7 support to optimize configurations and future-proof the environment.

Frequently asked questions

• What is included in the Veeam Disaster Recovery Orchestrator & Production 24*7 Support package? The package combines a policy-driven disaster recovery orchestration platform with continuous production support. You gain automated DR runbooks, test and failover capabilities, centralized management, and round-the-clock access to technical experts who assist with DR planning, execution, and optimization.
• What does the 2-year upfront billing mean for customers? The two-year upfront subscription is billed in advance and provides price stability, simplified renewal planning, and uninterrupted access to all features and 24*7 production support for the term. It’s designed to streamline budgeting and reduce administrative overhead over a longer horizon.
• Which environments are supported? The solution is designed for hybrid and multi-cloud environments, including on-premises data centers, private clouds, and major public clouds. It integrates with typical DR targets, backup repositories, and orchestration workflows commonly used in enterprise IT.
• Can I automate DR testing and validation? Yes. DR runbooks can automate failover, failback, and non-disruptive DR tests. Automated validations verify data integrity, application connectivity, and service continuity as part of regular readiness checks.
• What kind of production support is included? Production 24*7 support provides timely access to experienced engineers, proactive health monitoring, escalation assistance during incidents, and guidance to optimize DR plans. Support is available around the clock to help minimize downtime and ensure rapid recovery.
• How do I handle security and compliance? The platform supports role-based access control, encryption for data in transit and at rest, secure integration with DR targets, and auditable records of DR activities to help satisfy regulatory and audit requirements.
• Is a DR drill required after deployment? It is strongly recommended to perform a non-disruptive DR drill to validate runbooks, confirm connectivity, and verify recovery steps. Regular drills help maintain preparedness and identify improvement opportunities.
• How do I monitor DR readiness? The solution provides dashboards, health checks, and reporting tools that track RPO/RTO alignment, replication status, and overall DR readiness across all sites, enabling proactive management.