Veritas Customer Disk Retention Option - Extended Service - 1 Year - Service c Initial 12mo

Designed for organizations that rely on robust data protection and precise retention policies, the Veritas Customer Disk Retention Option - Extended Service delivers a comprehensive, one-year support plan that keeps your disk retention strategies aligned with business needs and regulatory requirements. This extended service assures continuous access to Veritas expertise, proactive guidance, and a defined term for your retention commitments, helping you maximize efficiency, minimize risk, and maintain confidence in your backup and recovery workflows. With this option, you gain predictable coverage that supports audits, enforces retention schedules, and simplifies ongoing governance across your data estate. It’s a strategic enhancement to Veritas’ data protection ecosystem, crafted to help you protect, preserve, and restore critical customer disks when it matters most.

• 1-year service duration: Ensures ongoing protection and predictable budgeting for retention policies and recovery workflows, so your team can plan with clarity and confidence across the full annual cycle.
• Extended coverage for customer disk retention: Preserves disks according to your retention schedule, with secure handling, policy enforcement, and ready access for audits and restoration needs.
• Access to Veritas technical specialists: Get expert guidance on backup, retention configurations, and compliance requirements to optimize your setup and shorten recovery times during critical events.
• Seamless integration with Veritas solutions: Works cohesively with the Veritas data protection ecosystem, enabling scalable retention across backup, archiving, and governance workflows as your environment grows.
• Cost-effective risk reduction: Reduces downtime and administrative overhead while helping you meet regulatory and business requirements for data retention and customer disk preservation.

Technical Details of Veritas Customer Disk Retention Option - Extended Service - 1 Year - Service c Initial 12mo

• Service duration: 12 months
• Coverage: Extended Service for Veritas disk retention
• Scope: Disk retention option to securely preserve customer disks
• Support: Access to Veritas technical support and resources
• Initial term: 12 months

How to install Veritas Customer Disk Retention Option - Extended Service - 1 Year - Service c Initial 12mo

• Verify eligibility: Confirm that your account and purchase align with the Disk Retention Option and the Extended Service terms.
• Access the Veritas portal: Sign in to the Veritas customer or partner portal to manage service activations and contracts.
• Register the SKU: Attach the Disk Retention Option to your customer account using the correct SKU/contract details to enable coverage.
• Configure retention policy: Define and apply your disk retention policy within your backup and governance framework, ensuring alignment with compliance needs.
• Activate and validate: Complete activation, confirm service dates, and verify that support channels are accessible for ongoing assistance.

Frequently asked questions

• Q: What is the Veritas Customer Disk Retention Option? A: It is an extended service plan that provides ongoing access to Veritas support and a defined disk retention policy, enabling secure preservation of customer disks according to your retention requirements.
• Q: What does Extended Service include? A: Extended Service includes ongoing technical support from Veritas, guidance on retention configurations, policy enforcement resources, and access to relevant Veritas services for the duration of the term (12 months).
• Q: How long does the service last? A: The initial term is 12 months, with renewal options available per your contract with Veritas.
• Q: Do I need other Veritas products to use this option? A: The Disk Retention Option is designed to complement Veritas backup and data protection solutions; compatibility depends on your existing setup and should be reviewed within your Veritas account.
• Q: How quickly can I expect support? A: Support response times are governed by the Extended Service terms and the severity of the issue, with standard response targets provided by Veritas for covered scenarios.