Veritas Non-Returnable Disk Option Extended Service Renewal — 1 Year

This product description presents the Veritas Non-Returnable Disk Option Extended Service (Renewal) for 1 year, designed to keep your Veritas environment operating at peak efficiency. By renewing this service, you secure predictable costs, reliable maintenance, and ongoing access to Veritas support resources, ensuring your disk option remains covered as your data needs grow. The renewal model is crafted to align with enterprise storage lifecycles, helping IT teams minimize downtime, maximize data integrity, and simplify budgeting across the year.

• Predictable total cost of ownership and budgeting. The 1-year renewal locks in service pricing and coverage, preventing unexpected maintenance expenses and providing finance teams with a clear, stable annual budget. This predictability is especially valuable in environments with strict procurement cycles, multi-year planning, and compliance reporting, where sudden service charges can disrupt operational plans. With this renewal, you can forecast support investments with confidence while maintaining a high level of protection for your disk options.
• Maximum system dependability with proactive maintenance. The extended service renewal is designed to keep your Veritas disk options performing reliably through proactive maintenance windows, patch cycles, and technical health checks. By ensuring timely updates and access to Veritas technical experts, the renewal reduces the risk of unplanned outages and data access interruptions. This translates into steadier backup and recovery operations, quicker problem resolution, and more predictable RPOs and RTOs for essential workloads.
• Non-returnable disk option simplification. As a non-returnable disk option, this service renewal streamlines procurement and administration by extending coverage without requiring return processes or additional complex vendor interactions. Organizations benefit from a straightforward entitlement that complements existing hardware and software investments, allowing IT teams to focus on core storage management tasks rather than administrative overhead.
• Seamless integration with Veritas ecosystems and support. The renewal is tailored to work hand-in-hand with Veritas software and hardware ecosystems, ensuring compatibility with your backup, recovery, and data protection workflows. Subscribers gain ongoing access to Veritas Support, knowledge bases, and technical resources, enabling faster incident response, expert guidance, and best-practice recommendations that help protect critical data and workloads.
• Lifecycle alignment and downtime minimization. By aligning the renewal with hardware refresh cycles and preservation of service continuity, this option helps reduce planned and unplanned downtime. Maintaining an active service renewal reduces the risk of coverage gaps as disk configurations evolve, ensuring that maintenance and support remain uninterrupted throughout the year. This translates to more reliable backups, faster recovery testing, and consistent system behavior across peak business periods.

Technical Details of Veritas Non-Returnable Disk Option Extended Service Renewal

• Service type: Extended service renewal for the Veritas Non-Returnable Disk Option, with a 1-year duration. This entitlement ensures continued access to Veritas support resources, including technical assistance, software updates, and proactive guidance for the non-returnable disk option within your environment.
• Duration: 12 months from activation date, with renewal options available at the end of the term to maintain ongoing protection and support.
• Coverage scope: Non-returnable disk option configurations within Veritas environments that rely on disk-based data protection, storage optimization, and related recovery workflows.
• Activation and entitlement: Renewal is activated against the existing Veritas account and attached to the corresponding disk option instance. The entitlement grants ongoing support access, updates, and service-level resources as defined by Veritas policies for renewals.
• Benefits: Predictable budgeting, continued maintenance and updates, uninterrupted access to Veritas technical expertise, and enhanced reliability for critical storage and protection workloads.
• Important note: This is a renewal entitlement, not a stand-alone hardware product. It is intended to extend and enhance existing Veritas disk option service coverage and should be applied to an active environment with a valid non-returnable disk option configuration.

How to install Veritas Non-Returnable Disk Option Extended Service Renewal

• Confirm eligibility and obtain renewal entitlement: Verify that your Veritas environment includes a non-returnable disk option eligible for renewal and obtain the appropriate renewal entitlement through the authorized purchasing channel or Veritas account administrator.
• Access and attach to the existing environment: Log in to the Veritas service portal or your account management console and locate the renewal entitlement. Attach the renewal to the specific non-returnable disk option configuration that is currently deployed in your storage or data protection environment.
• Activate and validate: Follow the activation workflow provided by Veritas to enable the renewal. Confirm that the service status reflects active coverage, and verify access to support resources, documentation, and software updates related to the disk option.
• Coordinate with Veritas support if needed: If your environment requires coordination with Veritas support (for example, to adjust service levels or scheduling), initiate a ticket or contact your account representative to align renewal timing with maintenance windows or upgrade plans.
• Monitor and manage renewal lifecycle: Set reminders for renewal expiration, track coverage, and review usage or performance metrics associated with the disk option. Maintain alignment with hardware lifecycle, storage growth, and compliance requirements to ensure continuous protection and support across the full term.

Frequently asked questions

• What is the Veritas Non-Returnable Disk Option Extended Service Renewal?
  It is a 1-year renewal entitlement that extends service coverage for the non-returnable disk option within Veritas environments. It ensures continued access to Veritas support, updates, and resources to maintain reliability, performance, and data integrity.
• How long does the service last?
  The renewal provides 12 months of coverage from activation. After the term ends, you can renew again to maintain ongoing protection and support according to Veritas renewal terms.
• Is this renewal mandatory for all customers?
  No, it is optional. However, for organizations relying on Veritas disk options to protect critical data and backups, renewing helps prevent coverage gaps, reduces risk, and supports stable operational planning.
• What does “non-returnable” mean in this context?
  “Non-returnable” refers to a disk option configuration that is not eligible for return under the terms of the hardware program. The renewal focuses on maintaining service coverage, updates, and support rather than hardware exchanges.
• How do I renew the service?
  Purchase the renewal entitlement through your authorized Veritas channel, attach the entitlement to your existing non-returnable disk option in your Veritas account, and activate it per the instructions provided by Veritas support or your account administrator.