Description
Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate ("Agreement") between the end user ("End User") and Veritas Technologies LLC and/or its subsidiaries ("Veritas"). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- Provides reliable support to resolve all your technical issues
- Features fixes service for dependable efficiency with peace of mind
- On-site service location for better reliability and ensure maximum productivity
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts and Labor service response time for better accommodation with maximum reliability
- 2 Year service duration to ensure maximum productivity and deliver timely results
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