Description
Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate ("Agreement") between the end user ("End User") and Veritas Technologies LLC and/or its subsidiaries ("Veritas"). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- Protects your investment and adds value with increased reliability
- Fixes service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
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