Vertiv 1 Year Silver Hardware Extended Warranty for Vertiv Avocent SV 200/300 Series Desktop KVM Switches

Protect your investment and ensure the longevity of your Vertiv Avocent SV 200/300 Series Desktop KVM Switches with the Vertiv 1 Year Silver Hardware Extended Warranty. This comprehensive warranty not only offers essential coverage for any hardware issues but also delivers peace of mind by providing expedited service, reliable technical support, and hassle-free replacements. Elevate your KVM experience and focus on your work uninterrupted with this extended warranty.

• Comprehensive Coverage: The Vertiv 1 Year Silver Hardware Extended Warranty ensures extensive support for your Vertiv Avocent SV 200/300 Series Desktop KVM Switches, covering any hardware concerns that may arise.
• Next-Business-Day Replacement: Enjoy the convenience of an advanced next-business-day replacement service. If your unit encounters any issues, a replacement will be delivered swiftly, minimizing downtime and disruption.
• Return Material Authorization (RMA) and Phone Support: Benefit from a streamlined RMA process for easy return of defective products. Additionally, reliable phone support during business hours ensures quick access to technical assistance whenever needed.
• Rapid Response Times: With a service response time of 4-12 hours based on the severity of the issue, your concerns will be addressed swiftly and efficiently, ensuring minimal interruption to your workflow.
• Extended Technical Support: Gain access to extended technical support, including product updates and maintenance, empowering you to keep your KVM switches operating smoothly and effectively.

Technical Details of the Product

• Product Type: Extended Warranty
• Coverage Duration: 1 Year
• Supported Models: Vertiv Avocent SV 200/300 Series Desktop KVM Switches
• Response Time: 4-12 hours based on severity level
• Support Hours: 8 AM - 5 PM (local time)

How to Install

Activating the Vertiv 1 Year Silver Hardware Extended Warranty is simple and straightforward. Follow these steps:

1. Purchase the warranty through an authorized Vertiv distributor or partner.
2. Receive your warranty confirmation via email, which will include your warranty number.
3. Keep the confirmation details in a safe place for future reference.
4. In the event of a hardware issue, contact Vertiv support using the provided support number during business hours, and provide your warranty number for quicker service.

Frequently Asked Questions

• What does the Vertiv 1 Year Silver Hardware Extended Warranty cover? The warranty covers hardware issues for Vertiv Avocent SV 200/300 Series Desktop KVM Switches, including next-business-day replacement and technical support.
• How do I claim my warranty? To claim your warranty, simply contact Vertiv support during business hours and provide your warranty number for assistance.
• What is the response time for service requests? The response time for service requests is typically between 4-12 hours, depending on the severity of the issue.
• Is phone support available 24/7? Phone support is available from 8 AM to 5 PM local time on business days.
• Can I purchase the extended warranty after my original warranty expires? It is advisable to purchase the extended warranty before your original warranty expires to ensure continuous coverage.