Vertiv 1 Year Silver Hardware Extended Warranty for Vertiv Avocent SV 200/300 Series Desktop KVM Switches

Enhance your investment in the Vertiv Avocent SV 200/300 Series Desktop KVM Switches with the Vertiv 1 Year Silver Hardware Extended Warranty. This warranty provides essential support and peace of mind, ensuring your KVM switches are protected with comprehensive coverage. With this extended warranty, you can enjoy expedited service, thorough technical support, and hassle-free replacements, allowing you to focus on your work without interruption.

• Comprehensive Coverage: The 1 Year Silver Hardware Extended Warranty offers extensive support for your Vertiv Avocent SV 200/300 Series Desktop KVM Switches, ensuring that you are covered for any hardware issues.
• Next-Business-Day Replacement: Enjoy the convenience of an advanced next-business-day replacement service. Should your unit encounter any issues, a replacement will be delivered before you return your failed unit, minimizing downtime.
• Return Material Authorization (RMA) and Phone Support: The warranty includes a streamlined RMA process for easy return of defective products combined with reliable phone support during business hours, allowing you quick access to technical assistance when you need it.
• Rapid Response Times: Depending on the severity of the issue, you can expect a service response time of 4-12 hours, ensuring that your concerns are addressed swiftly and efficiently.
• Extended Technical Support: Benefit from extended tech support that includes product updates and maintenance, empowering you to keep your KVM switches running smoothly and effectively.

Technical Details of the Product

Product Type: Extended Warranty

Coverage Duration: 1 Year

Supported Models: Vertiv Avocent SV 200/300 Series Desktop KVM Switches

Response Time: 4-12 hours based on severity level

Support Hours: 8 AM - 5 PM (local time)

How to Install

To activate the Vertiv 1 Year Silver Hardware Extended Warranty, follow these simple steps:

1. Purchase the warranty through an authorized Vertiv distributor or partner.
2. Receive your warranty confirmation via email, which will include your warranty number.
3. Keep the confirmation details in a safe place to refer to when you need assistance.
4. In the event of a hardware issue, contact Vertiv support using the provided support number during business hours, and provide your warranty number for quicker service.

Frequently Asked Questions

1. What does the Vertiv 1 Year Silver Hardware Extended Warranty cover?

The warranty covers hardware issues for Vertiv Avocent SV 200/300 Series Desktop KVM Switches, including next-business-day replacement and technical support.

2. How do I claim my warranty?

To claim your warranty, simply contact Vertiv support during business hours and provide your warranty number for assistance.

3. What is the response time for service requests?

The response time for service requests is typically between 4-12 hours, depending on the severity of the issue.

4. Is phone support available 24/7?

Phone support is available from 8 AM to 5 PM local time on business days.

5. Can I purchase the extended warranty after my original warranty expires?

It is advisable to purchase the extended warranty before your original warranty expires to ensure continuous coverage.