Vertiv 4 Year Gold Hardware Extended Warranty for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 32 Port Models

Introducing the Vertiv 4 Year Gold Hardware Extended Warranty for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 32 Port Models. This exceptional warranty package is meticulously designed to enhance the reliability and performance of your existing systems, ensuring seamless support when you need it the most. By opting for this extended warranty, you can extend your peace of mind and enjoy uninterrupted operations, effectively safeguarding your investment in critical technology.

• Comprehensive Coverage: The Vertiv 4 Year Gold Hardware Extended Warranty provides robust support for your Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers, ensuring that you have dependable protection for up to four years.
• Next-Business-Day Replacement: Benefit from advanced replacement services with next-business-day RMA. Your operations will remain unaffected, as your replacement unit is delivered promptly before you even have to ship back the failed unit.
• Media Retention Option: With the advanced replacement and media retention option, you enjoy the flexibility of keeping the defective unit while sending a certificate of destruction within a specified timeframe, allowing for convenient data management and enhanced security.
• 24/7 Telephone Support: Gain access to around-the-clock support with 24/7 telephone assistance. No matter the time of day or night, help is just a call away to resolve any issues you may encounter.
• Rapid Service Response: Depending on the severity of the issue, enjoy service response times as quick as 2-8 hours, ensuring minimal downtime and swift resolution of any technical problems.

Technical Details of Product

• Product Type: Extended Warranty
• Coverage Duration: 4 Years
• Applicable Models: Vertiv Avocent ACS 5000, ACS 6000, ACS 8000 (32 Port Models)
• Support Type: Hardware Maintenance and Technical Support
• Response Time: 2-8 Hour Service Response Time

How to Install

To activate your Vertiv 4 Year Gold Hardware Extended Warranty, simply follow these straightforward steps:

• Purchase the warranty through an authorized reseller or directly from Vertiv.
• Receive the warranty confirmation via email or physical documentation.
• Register your product and warranty using the provided registration link or instructions.
• Keep the warranty documentation in a safe place for reference in case you need to make a claim.

Frequently Asked Questions

• What does the warranty cover? The warranty covers hardware maintenance, technical support, and includes advanced replacement services.
• Is the warranty transferable? No, the warranty is non-transferable and is tied to the original buyer of the product.
• How do I file a claim? You can file a claim by contacting Vertiv's support hotline or through the customer portal as indicated in your warranty documentation.
• What if I need support outside of business hours? With 24/7 telephone support access, you can get assistance at any time, day or night.
• Can I keep the defective unit? Yes, with the media retention option, you can keep the defective unit, but you must submit a certificate of destruction within the specified time frame.