Vertiv 4 Year Gold Hardware Extended Warranty for Vertiv Avocent MPU2032

The Vertiv 4 Year Gold Hardware Extended Warranty for Vertiv Avocent MPU2032 is an essential investment for anyone looking to enhance their system's reliability and performance. This extended warranty guarantees you peace of mind by providing comprehensive support and protection for your Vertiv Avocent MPU2032 Digital KVM Switch. With its extensive range of features, this warranty ensures your equipment remains operational and up-to-date, allowing you to focus on what matters most: your business.

• Four Years of Coverage: Enjoy an extensive 4-year period of protection that keeps your Vertiv Avocent MPU2032 KVM switch safe from unforeseen hardware failures.
• Next-Business-Day Replacement: Experience minimal downtime with advanced next-business-day replacement service. A replacement unit is shipped out to you before you even return the faulty equipment.
• Media Retention Option: Retain your dead unit while sending your certificate of destruction within a specified timeframe, ensuring that your sensitive data is handled securely.
• 24/7 Telephone Support: Access anytime, anywhere with round-the-clock telephone support to assist you in resolving any issues or concerns.
• Quick Service Response: Depending on the severity of the issue, enjoy a rapid service response time ranging from 2 to 8 hours, ensuring that critical problems are addressed swiftly.

Technical Details of the Product

• Warranty Duration: 4 Years
• Coverage: Gold Hardware Extended Warranty
• Product Compatibility: Vertiv Avocent MPU2032 Digital KVM Switch
• Support Type: Phone support and RMA services
• Service Levels: 2-8 hour response time based on severity

How to Install

To activate your Vertiv 4 Year Gold Hardware Extended Warranty for the Vertiv Avocent MPU2032, follow these steps:

1. Purchase the warranty through an authorized Vertiv dealer or online store.
2. Upon purchase, you will receive a confirmation email with warranty details.
3. Register your warranty by following the instructions provided in the email, including entering your product's serial number.
4. Keep a copy of the warranty confirmation for your records, as this will be essential for obtaining support when needed.
5. For any support issues, contact the 24/7 telephone support line provided in your warranty confirmation.

Frequently Asked Questions

What does the Gold Hardware Extended Warranty cover?

The warranty covers hardware failures for the Vertiv Avocent MPU2032, offering replacement units, technical support, and maintenance services.

How do I claim for a replacement unit?

To claim a replacement unit, simply contact the 24/7 support line provided with your warranty and follow the instructions for RMA (Return Material Authorization).

Can I retain my dead unit?

Yes, the warranty includes an advanced replacement with media retention option, allowing you to keep your dead unit while sending Vertiv a certificate of destruction.

What if I need support outside of business hours?

Your warranty includes 24/7 telephone support, ensuring you have access to help regardless of the time.

Is this warranty transferable?

The warranty is typically non-transferable. Always check the specific terms and conditions at the time of purchase.