Vertiv 4 Year Silver Hardware Extended Warranty for Vertiv Avocent MPU4032

The Vertiv 4 Year Silver Hardware Extended Warranty for Vertiv Avocent MPU4032 is designed to provide essential support for your digital KVM switch, ensuring that you can maintain optimal performance without interruption. This extended warranty is an invaluable addition, offering peace of mind and robust support for your investment in technology.

• Comprehensive Coverage: The 4 Year Silver Hardware Extended Warranty provides extensive support for the Vertiv Avocent MPU4032, covering hardware issues to ensure you can keep your operations running smoothly.
• Next-Business-Day Replacement: In the event of hardware failure, enjoy the convenience of advanced next-business-day replacement. Your replacement unit will be delivered before you even ship the failed unit to Vertiv, minimizing downtime.
• Rapid Response Time: Benefit from a 4-12 hour service response time depending on severity level, allowing for quick resolution of critical issues and ensuring your systems remain operational.
• Expert Phone Support: Gain access to dedicated 8-5 telephone support. Our knowledgeable technicians are available to assist you with any queries or concerns you may have, ensuring you get the help you need when you need it.
• Return Material Authorization (RMA): The warranty includes RMA services, streamlining the process of returning defective hardware and ensuring that you receive the best possible service.

Technical Details of the Product

• Warranty Duration: 4 Years
• Product Compatibility: Vertiv Avocent MPU4032 Digital KVM Switch
• Support Type: Hardware Maintenance, RMA, and Phone Support
• Response Time: 4-12 hours based on severity level
• Support Hours: 8 AM - 5 PM

How to Install

Installation of the Vertiv 4 Year Silver Hardware Extended Warranty is straightforward:

1. Purchase the warranty through an authorized Vertiv reseller or directly from Vertiv.
2. Register your warranty by providing the necessary details, including your product serial number and purchase information.
3. Once registered, you will receive confirmation of your extended coverage and details on how to access support services.
4. Keep your warranty information in a secure location for easy reference whenever you need to contact support.

Frequently Asked Questions

• What does the 4 Year Silver Hardware Extended Warranty cover?
  The warranty covers hardware issues, provides expert phone support, RMA services, and next-business-day replacement units.
• How do I claim the warranty services?
  To claim warranty services, contact Vertiv support with your warranty details, and they will guide you through the process.
• Is the warranty transferable?
  The warranty is typically non-transferable, but please consult Vertiv's terms and conditions for specific details.
• What happens if my unit fails?
  If your unit fails, Vertiv will provide a replacement unit to you next business day, ensuring minimal disruption to your operations.
• Can I purchase the warranty after the original purchase?
  The extended warranty is usually available for purchase within a limited period following the initial purchase of the product. Please check with Vertiv for more information.